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Answered

[Consolidation-Locked] Lightroom 4.1 Performance

Forum|Forum|13 years ago
June 4, 2012
7 replies
36850 views

hello my lightroom 4.1 copy is so slow, in the develop module when switching between raw files the "loading" logo keeps spinning for a long time before I can edit the file, and the same happens when I click on the image to zoom in, takes forever to do so.

I run windows 7 64 bit

Xeon 16 core 2.4 gb

32 gb ram

the OS and the raw files are on two seperate sata 6 SSD drives

theres is no way it should be so slow to simply switch from raw files or zoom in?

Even in loupe mode when clicking on a file to zoom it takes forever.

Photoshop cs6 camera raw does not show performance issues, when importing the same raw image in photoshop zooming in is immediate instead of many many seconds in lightroom.

I tried the optimization suggestion by adobe, setting the camera raw cache to more than 10gb, optimizing the catalog etc... but nothing changes. (http://helpx.adobe.com/lightroom/kb/optimize-performance-lightroom.html)

If you have any suggestion I am very interested because at the moment it is very frustating to use the software

Message title was edited by: Brett N

This topic has been closed for replies.

Correct answer Keith Reeder

http://forums.adobe.com/thread/971581

[Moderator: This topic is already being discussed at length on thread linked above, please post further comments there]

Message was edited by: Brett N

J

jojohere61

Participant

Hello All, finished a chat today with Adobe help. Thought I would post this info for those having the same trouble. For reference, my specs for the new machine I built are:

Win7, 64-bit; 16GB ram; 4-core AMD Phenom processor 3.2 GHz; SSD with Win, Photoshop & LightRoom installed on it; Nvidia GeForce 560 1GB; photos on secondary drive. CS5 12.1x64, LR4.1 CR 7.1

Installed 4.1 updated viseo drivers, tried all the "remedies" such as enlarging & clearing the cache, etc. Nothing worked. LR was SLOW SLOW, taking 5-9 seconds to be load and accept adjustments each time I selected a new image to adjust (no big deal for 10-20 images, but for 800 image weddings from 2 cameras, quite a long time to wait on the computer!!!) Called Adobe, they said they were aware of performance issues on some machines, and were working on it.

Got on Adobe chat help today. The following is the conversation, with superfluous comments etc. edited out. The simple procedure sped my LR performance up by at least 60-70% in my estimate. Amen.

I do not surf the forums, and this is only my second post ever, so please don't expect me to answer questions right away, though I'm sure others will. I am just posting this conversation so that others might try the same, and maybe it will help them. Good luck!

Help Chat with Adobe's "William", June 11, 2012:

William: I understand that you're experiencing performance issue. Am I correct?

Jojo: Oh yes

William: Please close all windows except this chat window.

William: Click on Start button.

William: Type %appdata% in the search box and press Enter.

William: Double click on Adobe folder.

William: Check for the folder of Lightroom and rename it to "OldLightroom".

William: Click on Start button.

William: Type %temp% and press Enter.

William: It will open Temp folder.

William: Empty the files and folders inside it.

Jojo: ok done. it still has files that could not be deleted for Win Explorer and Google Chrome (the browser I use)

William: Okay.

William: Launch Lightroom and check if you're getting the same issue.

Jojo: that seems to have sped it up significant;y

William: Perfect.

William: Please double check if that works fine now.

Jojo: Much faster, but all of my presets are gone

Jojo: Export presets, etc

William: It was due to corrupt preference that was causing this issue.

William: Close Lightroom.

William: Click on Start button.

William: Type %appdata% in the search box and press Enter.

William: Double click on Adobe folder.

William: Check for the folder of Lightroom and rename it to "2OldLightroom".

William: Now check for the folder "OldLightroom" and rename it to ""Lightroom".

William: After that open Preferences folder inside it.

William: Check for the file "Lightroom 4 Preferences.agprefs" and rename it to "OldLightroom 4 Preferences.agprefs".

William: Launch Lightroom and check if that works fine for you.

Jojo: Oh yes, that's working well!

William: Perfect.

Jojo: Much better!

William: You can start working with the product smoothly now.

William: Great.

William: I'm happy to help you.

Jojo: Hey, are they fixing this in a release? I know a lot of photographers who are VERY upset about this performance issue

Jojo: I was ready to change back to LR3

William: Corrupt preference may cause Lightroom to work slow.

William: We renamed the preference file and it is working fine.

B

bartel128

Participant

Your sollution didn't work for me. No changes when opening photos in develop module and zoom to 1:1. It still takes a lot of time: up to 90-180 seconds for one photo. During this time Lightroom is frozen.

This situation is totally unacceptable

Victoria Bampton LR Queen

Community Expert

Are your system specs in this thread bartel? Where are you photos stored?

Victoria - The Lightroom Queen

Q

QuintonEvans

Participant

I get the same thing exactly, loading then waiting.

Another frustration is the spot removal tool, removing one spot takes 27 seconds...TWENTY SEVEN SECONDS.

I have a fully loaded Alenware m14xr2, 16gb ram, lightroom running from an SSD and seriously, WTF?

First thing I loaded on this system other than an AV was Lightroom 4.1 after I purchased the upgrade.

Lightroom 3.x on my old POS Core2Duo runs faster, considerably faster and

Lightroom 4.1 has a new catalog, new images being imported as DNGs, autowrite to XMP is off, fast load (LOL) is on.

I have read every forum, looked at every solution, basically tried everything to fix what could be a problem with my system, but seriously, a freshly loaded high performance laptop with only AV and LR4 loaded and I get THIS joke of a program. I even uninstalled the AV and went offline and....still the same.

Luckily I have my LR3 on my old system so I can process the 2 weddings and model shoot from this weekend, this is affecting my productivity and costing me time, which is money.

Q

QuintonEvans

Participant

Just for reference I'm running the 64bit version of LR4.1.

Also comparable to before where spot removal was totally useless for me, the temporary fix changes I have made above have completely changed the program, click spot removal, click a spot and boom, done, next click, done, click, done as it should be.

Before has me suffering huge delays.

I'm not hating on Adobe, I would have Adobe's babies but there's a pattern forming here, from reading this forum and others, that seemingly Windows 7 64bit running i5/i7 cores and LR4.1-64 have enormous slowdowns, which can only lead to coding.

LR3.x no problem, LR4.x, BUP BOW.

C

CptJSparrow7

Participant

Just to make it messier for you, I have the same issue, but I do NOT have a Intel i5/i7 on this machine. Win7 64 bit 8Gig RAM SSD w/ images on sep drive AMD Phenom 9650 Quad 2.3 GHz. Clean load, never had lightroom before. My laptop with a mobile i5 performs better with everyone on 1 drive. I suspect the issue is with 4+ cores perhaps? I tried the affinity trick, and didn't help sadly. Just saying. If nothing else this thread as been an interesting read

M

m scooler

Participant

Just wanted to indicate that I am another victim of the upgrade to release version of 4.1. I have never had any problems with prior versions of LR (beginning with 2.2 through the 4.1 RC), I am now having identical problems to those listed here -- 8 to 10 seconds before the loading symbol goes away every time I move from one raw to the next in the develop module (it also seems to take a longer to time to load than before). I am using an AMD Phenom II 920 at stock speed, Win 7 Home 64 bit, SSD for my C: drive (with program and cache); the raw files are on a 7200 rpm 2 terabyte drive, I only have 4 gigs of memory. Autowrite to xmp is off, cache is set at 25 gigabytes, 3 for video.

K

Kensound

Participant

Ditto, ditto, ditto. I too am running on a more than capable machine - brand new screamer from Dell and 4.1 bogs down, locks up, creates errors in the middle of edits -- A TOTAL WASTE. Editing a batch of photos that took 30 minutes under 3.x is now taking 3 hours. The release should be renamed 4.junk! Yes, my machine greatly exceeds the minimum requirements, yes I have gone through all of the suggestions above, yes I went through the recommend optomizations from Adobe. No, nothing helped. I am going to reload my last version of 3 until Adobe gets this resolved.

Rico_LR3

Participating Frequently

LR 4.1 is soooooo slow for me also! When editing pictures in the library module, after 15 to 30 mn, pictures become very slow to load, as LR4.1 is rebuilding preview. And I have to close LR and launch it again. Never happened with LR3.6. Raw files from 5d MKIII, on windows seven 64 bits and a powerful pc :

12 Gb RAM

ATI FirePro V4800

Intel Core i7 Extreme 980X

my catalog is on a 256 Gb ssd

LR is my main working tool after my camera and LR4.1 is making me lose so much time these days...

C

CSS_Simon

Participating Frequently

Rico_LR3 wrote:
LR 4.1 is soooooo slow for me also! When editing pictures in the library module, after 15 to 30 mn, pictures become very slow to load...

How slow do you mean? I find that opening an image in Develop Module takes anything from less than a second to about 3 seconds if it's been edited recently (i.e. it's probably in the ACR cache) or up to about 5 seconds if it's not been edited recently. Very occasionally (less than 1 in 20) it takes up to 10 seconds. Your machine is quicker than mine (I have i7-930) so ought to be a but quicker. Is that very slow? I guess I'd prefer it always to be instant, but for me it's acceptable.

I assume from your comment you're getting much longer delays? Have you tried increasing the size of the ACR cache? Edit menu, Preferences, File Handling tab. I've set 20G. That should increase the chance that files open in develop module faster.

Rico_LR3

Participating Frequently

Well, 5 to 10 seconds is not acceptable for me. Anyway, the problem is a kind of freeze while editing a lot of pictures in library module more than opening up a picture in develop module, you know I rate my pictures X / U / P quite fast before retouching. And yes I've increased my cache, I've set... 95Gb, and it is placed on another ssd... I've done everything Adobe talked about in its white paper about LR performance. But maybe it'a alos a problem with the 5d MK III files.

S

stefenturner.com

Participant

I found LR4.1 to be extremely slow and unacceptable. After screwing around with different suggestions I found one that workde amazingly well. It seems that the preview file from LR3 has some sort of issues in LR4. My solution was to discard all 1:1 previews via LR, shut down LR, and drag the preview file tot he trash, start up LR4 and let it create a new one and then re-render my 1:1 previews.

Worked like the proverbial charm! Before doing that, even though images were rendered 1:1, they still would seem to take about 3-4 seconds to render on every viewing or zooming. Trying to drag image files from one folder to another was taking about 20 seconds for each file! Afterwards files flew from one folder to another just like they did in LR3. I think importing & 1:1 rendering is faster too but not sure since I normally import files just before leaving the studio and let it run overnight, but right now each 1:1 rendering is taking about 5 seconds. Just curious, if this is normal, fast or slow?? Anybody?? I'm on a 2009 Mac Pro Dual-Quad with 16gB RAM and a graphics card that I should replace (a NVIDIA GeForce GT 120 with 512k vRam...I'm embaressed to admit).

BTW, thinking of getting a Nvidia GTX 285...anybody care to chime in on what kind of performance boost I could expect in LR from that?? There seem to be conflicting opinions on how important a vid card is with LR.

KInd of a pain in the b*tt to have to re-render my library considering it number close to 100,000, half of which are RAW 35mB files but computers work while I sleep so not a big deal.

Anyway, Hope this helps others since this sort of sluggishness is just plain rediculous and almost had me going back to LR3. I really have to wonder why Adobe didn't make this issue (and solution) more obvious. I really have a love/hate relationship with Adobe. They make the most amzing software but never seem willing to admit faults and offer effective workarounds...oh well, what can you do?

B

bartel128

Participant

Why Lightroom 4.1 is so extremely slow???

Writing extremely slow I mean about 2-3 minutes to open one photo in develop module and then to zoom it (1:1)

I think a lot of "spot removal (Q)" is making this slowness.

My "slow" pictures has about 200-300 add-and-update spot removal, brush for skin, and other global correction.

In this workflow - lightroom is totaly useless.

During opening photo in develop module overall processor load is 12,5% at 3.8 Ghz. It looks like during this operation Lightroom can't work as more than one thread application. Processor has 4 cores + ht = 8 threads. 100% / 8 = 12,5%. Even if Lightroom could work on 8 threads simultaneously, still would be too slow (aproximately 15-20 seconds)

Exporting one photo to JPG takes about 40 seconds.

I tried to remove all cache file. It changes nothing

Other pictures works rather ok. However opening raw photo without any changes and open it in develop module takes 3-4 seconds.

My configuration is:

Lightroom 4.1

Catalog size is: 1.4GB

Photos are from Canon 5D (12Mpix/RAW)

Intel Core i7 3.6 Ghz (Sandy Bridge 3820)

16GB RAM (4X4GB Corsair)

ASUS P9X79

SSD 120GB (Lightroom catalog and cache)

HDD 2TB (RAW Photos)

Gainward GTX 680

A

Anonymous

I am working on RAW files predominantly from a Canon 50D and am disappointed by Lightroom 4.1's performance having just upgraded from 2.4.

I am running a much lower spec machine (AMD Phenom Quad core 9750 2.4GHz/Win Vista/4Gb RAM/standard SATA drive) than the ones often described in these posts and frankly the problem with LR4.1 does not seem to be affected by how powerful your machine is as I should be a lot worse off than you guys.

I have tried a few of the fixes including those above and they did not seem to help much.

I then immediately went through looking for options to turn off that I was not going to use.

I have turned off all the metadata options in the catalogue settings (in particular the "suggest settings" one) - which did not seem to have much effect.

I then went into the view options settings in both the Develop and Library modules (why these are not on the edit menu options I don't know) and turned off the "show message when rendering or loading photos" option. Not only does this get rid of the "Loading" message it also seems to remove quite a bit of the delay that I am experiencing in connection with "Loading", particularly with images that I have recently viewed.

Well it doesnt fix everything but, it's worth a go...

Keith ReederCorrect answer

Participating Frequently

http://forums.adobe.com/thread/971581

[Moderator: This topic is already being discussed at length on thread linked above, please post further comments there]

Message was edited by: Brett N

Geoff the kiwi

Community Expert

Can you try converting one of your raw files to DNG in LR4.1 with the new fastload and see if that improves the load time please.

K

Karim JosephAuthor

Participant

That was very useful thank you.

I tried with the same raw files (btw the slow raw files in question are: phase one .IIQ files from the IQ 160 digital back which are 60mp images) and the speed increase is very noticeable.

Around twice as fast as before.

When zooming in it gets to a pixelated version of the image and then directly switches to the proper resolution so it's close to instant.

When switching between dng files I still get the loading icon but it's twice faster to load as with the previous format so much more enjoyable to use.

Considering the read speed of sata 6 drives I'm sure there is room for performance improvements when handling raw files in lightroom but that will most certainly do for now.

Many thanks for the help

C

CSS_Simon

Participating Frequently

Are you saying it's just slow, or that it's slower than LR 3.6?

I have both LR 3.6 and 4.1 installed, and doing the test you describe (going from one raw image to another in Develop Module) the speed is about the same in both. In Develop module, switching to the next image takes 2-3 seconds or less (that's choosing images not edited recently, so probably not in the ACR cache). It can sometimes take up to 5-7 seconds initially to switch to Develop Module, but usually less.

That's using an i7-930, 12G RAM, W7 64-bit, SSD drive C with ACR cache, conventional 7200 RPM single drive D containing images, catalog and previews.

LR 4.0 seemed a bit slower than 3.6 and 4.1.

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