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timh82449064
Inspiring
October 12, 2020
Question

Corrupt Catalogue File

  • October 12, 2020
  • 2 replies
  • 425 views

Hello,  My catalogue file has become corrupt a week ago, and I' ve been back and forth with Adobe support since then without success.   I was on the phone with them again today and the tech worked on my computer for several hours clearing caches,  etc etc,  but still it is corrupt and not working.  It ended with him telling me to create a new catalogue file, then we lost connection.  

 

I don't want just make a new catalogue and loose all my work, so any suggestions on how to resolve this would be much appreciated.   I have made backups,  but have not had any success restoring them.  Also,  one of the techs suggested that Adobe could repair a corrupt file and took a copy in order to do so.  Unfortunately I never heard back on that effort.

 

Any advice on how to get lightroom working without loosing all my work would be much appreciated !

 

thank you,

 

Tim

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2 replies

KR Seals
Community Expert
KR SealsCommunity Expert
Community Expert
October 13, 2020

Glad you got a catalog working

I use a MacBook Pro for travel, and a Win 10 desktop as my main processing machine. I have never tried one drive or anyother online storage option. I assume your catalog is on your fastest local drive where it should be.

I would be worried about internet dropouts that you would not necessarily be aware of, but could cause issues. Perhaps others with expericnce with online storage can comment. I keep all my files and catalog on local drives with many backups, including a set I can take offsite. In addition to the LrC catalog backup function, I manually backup the catalog to two seperate hard drives, just in case.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
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Tim5D66
Participant
October 14, 2020

thanks for the feedback on this KR.  It seems to be working okay now but I plan on being more careful about where working files are stored as well as regular backups.  I plan to keep them all local for working on, but with backups being made to the cloud via the OneDrive file syncing. Certainly interested in hearing what others have done in regards to cloud backups via OneDrive or other, though.  

 

thanks for your help. 

KR Seals
Community Expert
KR SealsCommunity Expert
Community Expert
October 12, 2020

Be patient... The person who might be able to work on your catalog might be off for the weekend.

What version of Lightroom Classic (LrC) are you running? What is the format of the catalog backups? Are they the zipped files created by the LrC backup process?

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
    T
    timh82449064Author
    Inspiring
    October 12, 2020

    Thank you Kenneth,   

    I'm using Lightroom Classic updated today to version 9.4.  Tried an uncompressed backup catalog file and it worked !  I guess I just need to somehow make this the default file that opens when I start Lightroom ?

     

    Also,  I wonder if my use of OneDrive causes glitches with Lightroom.  I have 73,000 photos in the catalogue going back 20 years, and have it set up so that only the current year is stored locally by OneDrive.  

    any further comments you have would be appreciated. 

    thank you,

    Tim

     

     

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