Could not save file because write access was not granted

Update:

I've been working with Adobe on this on and off for over a month, and this is their 'official' response - from their vip services....

Basically they are saying it's not their problem, as they "Adobe strongly recommends saving files on local or external hard drives and not on network drives or servers." - See the full email below. I guess this is a dead end.

Greetings from Adobe.

I am following up with you in regards to your issue with saving or overwriting existing saved files on network drive using Photoshop CC.

Toby,  we would like to inform you that Adobe strongly recommends saving files on local or external hard drives and not on network drives or servers.

Please open the below help links and browse to the section “Recommended workflow” and you will see there that Adobe clearly recommends using local drives for saving files and then copy them to network drives

https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html

https://helpx.adobe.com/in/illustrator/kb/illustrator-support-networks-removable-media.html

Thanks,

  Anadi Anupam

| Sr. Technical Support Consultant | Customer & Employee Experience | Adobe

Systems, Inc.

I have the same exact issue, I re-installed version 8.21 and it still works there, must be a bug in 8.3.
Not being able to export your photos is a pretty program breaking bug though so hopefully they will give us an update quickly.

Having the same issue, except I'm NOT using Light Room.

Creating or opening a file on the remote share (Windows Server) in Photoshop, I get one save; any attempt after gets the "write permission wasn't granted," error message.

Save to desktop then copy over the existing file on the remote share, I can again open it and save once and only once.

Both my Mac and Windows machines tells me that I have full read and write permissions on the files and all enclosing folders on the remote share.

I can save InDesign, Illustrator, and Acrobat files across the network to the server without issues.

Photoshop CC 20.0

MacOS 10.14.4

I am having the exact same issues, mostly with PS and Illustrator. This only started after updating to the latest version of the software  about 4 weeks ago.

This is happening for multiple users, and began about 4 week ago when I updated everyone to the latest version of the Adobe Creative Cloud apps (we had users on all different versions of the Adobe products, they are all on the same versions now).

Our users open a Photoshop file from our network drive, and it opens without issue. They are able to make any edits they want, but upon trying to save the file they receive the error. We have verified that all of the users have access to read/write to the network drive. At this point they have to save the file to their desktop, and then copy it back to the network drive. I also did some additional troubleshooting to rule out problems on the network share drive.

1. Users can create and save brand new files to the network drives from Photoshop and Illustrator without issue.
2. If the user saves the file to the desktop first, then makes edits, and saves it back to their desktop, there is no issue. They are then able to overwrite the file on the network drive, using the same named file and no error overwriting the file occurs.
3. This issue is not occurring in any other applications such as Microsoft Word or Excel.

Any help on this issue would be great, this is absolutely not a network share issue.

Thank you,

Toby

I am having this same problem. I don’t use a server I have an external hard drive.

I have a 2012 MacBook Pro (my old computer) and moved many photo files off my internal drive to an external HDD. When using my old computer I can open files from the external HDD in LR, edit in PS, and save back to LR with no problem.

I just got got a new MacBook Pro 2017. I copied everything on my old 2012 MacBookpro to the new one via Time Machjne. Exact copy. On my new computer I open the same file from the external HDD in LR, edit in PS, and it says the file is locked or in use by another program and can’t be saved.

Ive tried enabling permissions, at the file level, folder level, entire HD. I’ve copied read/write permissions to the entire contents of the external drive. I’ve reset disk permissions. Repaired disk permissions via disk utility. Nothing works.

I can still go back to the old computer and open, edit and save to the external with no problem. 

So frustrating. Any ideas how to get it working?

Maddening.  I love it when a software company throws up the not our issue..when they are the only product with the issue. 

Hi, I think It isn't a PS problem but LR. Maybe LR keep the files in use after they are loaded on PS, because when I got this message and then turn off LR, I'm able again to save them without problem.

Having never experienced this problem before, ever, I got it today.  (This was after I had dropped my external hard drive and a data recovery company managed to retrieve all my files).  I had imported the "new" files back into Lightroom with a new catalog.  When I went up into Ps to work on a photo and tried saving, the usual tiff save back down into Lr did not happen.  I had all the read / write permissions but nothing worked - no saving as a tiff back down in Lr, no saving as a .psd, nothing. 

Another article I read suggested that the drive may not be formatted for Mac.  So I imported a folder into another hard drive that I had formatted for Mac before working on it.  Opened the same file, did the same work in Ps and when saving it saved perfectly as a .tiff in Lr.  This may not help those working on servers, but hopefully this helps some of you.  (And yes, the data recovery company is on its way to get the hard drive, format for Mac and load the files again )

I am having also the same issue as I am working on a server.

One workaround I found (besides saving the file with a different name/to a different location) was to open another random PSD file. It is as simple as that. Then I am able to safe the PSD which didn't work before. This sounds ridiculous but for me it always works.

Has anyone found a solution to this? I'm having this same problem.

From Lightroom Classic CC choose edit in Photoshop, make edits then try and save to my Synology NAS (with full read/write permissions) but get the "could not save <file name> because write access was not granted". Nothing else other than Lightroom is doing anything with this file.

High Sierra 10.13.3

Lightroom Classic CC 7.1

Photoshop CC 19.1.0

Thanks

-Ray