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HDcoded23991230wqr4
Participant
April 11, 2022
Question

Crash in Library and Develop

  • April 11, 2022
  • 3 replies
  • 310 views

I just installed the latest version of Lightroom classsic and I've never had so many issues. The application keeps crashing and I can't do my work!. First I thought it was due to the developing mode as it first appeared blank and could not do anything there, then started crashing when using the quick dev module under grid mode. Each time I'm forced to log back into Creative Cloud and now the whole program just shuts down after 30sec of being open by itself.

For some reason all the little issues I had with each update were due to this creative cloud loging for one thing or another...Now I can log in fine each time but just keeps crashing.

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3 replies

kentdesign
Community Expert
kentdesignCommunity Expert
Community Expert
April 11, 2022

Sometimes the install runs into a glitch as it installs and maybe some parts are not installed correctly. Uninstalling and reinstalling after restart is one possible solution.

H
HDcoded23991230wqr4Author
Participant
April 11, 2022

Resetting the preferences is the first thing I tried without success, I was able to adjust the exposure on one image before crashing but that was about it. I will try a full restart as you recommend and hope for the best.  I will report back to see if this is a fix for anyone that is having a similar issue. 

Thx

H
HDcoded23991230wqr4Author
Participant
April 12, 2022

Reinstalling seems to have fixed the crashing (knock on wood) If something changes with time I will report back. Thanks, everyone!

kentdesign
Community Expert
kentdesignCommunity Expert
Community Expert
April 11, 2022

DJ-Paige's suggestion about the preferences is your first option. 

If that does not work, you can try "uninstalling" LRC using the vreative Cloud uninstall, restarting the computer, and then reinstalling LRC from the Creative Cloud.

One of my group members had the same exact problem and that solved it.

dj_paige
dj_paige
Legend
April 11, 2022

Try resetting preferences. https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

Try turning off the Graphics Processor inside Lightroom Classic — Preference->Performance->Use Graphics Process set to OFF

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