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S
stuppyc
Participant
March 24, 2018
Question

Crash in lightroom classic

  • March 24, 2018
  • 1 reply
  • 237 views

Why do I always get a crash in the process of exporting files in lightroom classic?

    This topic has been closed for replies.

    1 reply

    dj_paige
    dj_paige
    Legend
    March 24, 2018

    Give us details. Lots and lots of details.

    For instance:

    • version NUMBER of Lightroom (do not use words like "latest" or "up-to-date")
    • version NUMBER of your operating system
    • does LR crash or does your computer crash?
    • what is the exact complete unedited error message word-for-word?
    • anything else that is relevant
    S
    stuppycAuthor
    Participant
    March 25, 2018

    Lightroom classic 7.2

    Mac OS High Sierra 10.13.3

    Sometimes Lightroom exit suddenly, sometimes computer crash causing the

    computer to reboot.

    No error message shown.

    This happened when I complete the processing of raw files and wan to export

    into jpg.

    dj_paige
    dj_paige
    Legend
    March 25, 2018

    COmputer crashing is always a bad video card driver, or a hardware malfunction somwhere. You need to re-install your video card driver, and also run diagnostics on your hardware. Also check the fans in the computer case to make sure they are running properly.

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