Crash whilst Using Colour Mixer

Forum|Forum|5 months ago
October 24, 2025
1 reply
95 views

Whilst using the Colour Mixer within the Develop Module I selected a swatch and then "Visualize Range". Not wanting to proceed I deleted the swatch (with Visualize Range still active). At this point the program locked up and I could only close and re-open it. I know what to do in future but I guess that this is a bug that needs dealing with.

Windows

Sameer K

Community Manager

Hey, @mikeh63316126. Welcome to the Lightroom Classic Community. I'll need more information to help you figure this out.

I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

Here is a primary step you can try:

Reset Lightroom Classic following the second (manual) method from this article: https://adobe.ly/4fOPxm4

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

mikeh63316126Author

Participant

@Sameer K , I didn't get so far as being able to do a crash report. After the issue mentioned above everything was greyed out, the bar at the top telling me what program I was in said "(Unresponsive)" and I had a blue wheel rotating at the bottom of the screen. After ten minutes, the only way out was to close the program and re-open it (I was asked whether I wanted to close it or wait for it to resond but I guessed it wasn't going to respond). It has worked fine since. I guess the issue is that it was trying to Revisualize when the swatch was no longer there to Revisualize from, sending it into a spiral of confusion..

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