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Participant
September 18, 2023
Question

Crashes after accessing Print button (Sonoma)

  • September 18, 2023
  • 5 replies
  • 292 views

i recently downloaded lightroom 12.5 from creative cloud onto a 2022 m2 macbook air with 16gb ram. I used it once very lightly, just altering the colour and lighting slightly and it worked fine. Once i hit the print button, the app crashed. I tried reopening it, it would open very quickly, show me a blank "page 1 of 1" screen for 1 second, then crash right away over and over again. I even tried deleting and redownloading the app, and it still does this. What do I do? Btw i have illustrator and photoshop on the same computer and they work fine. 

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5 replies

Participant
September 18, 2023

Its worth noting that I just upgraded to macos 14 sonoma public beta. Could this be why its not working?

Rob_Cullen
Community Expert
Community Expert
September 18, 2023

Yes, Adobe have not yet released a version of Lightroom-Classic that is said to be compatible with Sonoma OS.

 

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
Participant
September 18, 2023

but they have for photoshop and illsutrator?