Crashes any time I try to add a photo

Hi ​@hopeful_Buttercupc8d3,

Thanks for reporting this. In addition to the System Info and workflow details requested above, please try the basic Lightroom Classic crash troubleshooting steps here: https://helpx.adobe.com/lightroom-classic/desktop/technical-support/technical-issues/stability-issues/troubleshoot-crash-or-freeze.html

I’d also like to rule out the source location. Where are the photos you’re trying to add/import stored: on your internal drive, on an external drive/SD card, or on a network/cloud location?
 

If they’re on external or network storage, please copy/ download a few affected photos to a local folder (desktop) on your computer and try importing/adding them from there. Let us know whether Lightroom Classic still crashes.
 

If Lightroom Classic continues to crash, please submit the Adobe crash report: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

When you submit it, please use the same email address associated with your Adobe Community account so we can correlate the crash report with your case.
 

Best,
Anshul Saini

Please go to Help->System Info and provide the information shown there.

Please explain what exact steps you are referring to by “try to add a photo to a folder”. Please be specific and detailed.

Please be 100% clear on what is crashing. Is it your software that is crashing? Does the whole computer crash? Something else?