creative cloud is showing the apps as trial versions despite paying for the student CC package

i needed to purchase lightroom and photoshop for a college photography class and was instructed to buy the student and teachers package of creative cloud in order to work on assignments. after purchasing that bundle subscription, what i recieved seems to be the wrong bundle. in the "plans" tab on the adobe website, it shows that i have the "adobe for enterprise" plan rather than the "students and teachers" plan that i paid for, it even shows that i was billed $19.99 from adobe on my bank statement, but it has no option for managing plans and doesnt give me the option to change plans to either a different plan or back to the plan that i actually purchased. i need to have access to these for school and it is extremely frustrating that i paid for these services that i never ended up getting access to use. if anyone has a solution to this, it would be greatly appreciated