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Opps missed it!
Participant
June 28, 2017
Answered

Creative Cloud Lightroom kepps crashing!

  • June 28, 2017
  • 1 reply
  • 415 views

Every time I go into Lightroom via the Creative Cloud app, it crashes with the message in a box "Adobe Lightroom has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". This seems to happen mostly (but not always) when in Library and going to Develop mode. It is very frustrating and makes the Creative Cloud subscription a waste of money. I am a new user of Lightroom, but the issue has stopped my development with the tool. I have tried the resetting preferences, but OK for a short while and then fails again. Help!!

    This topic has been closed for replies.
    Correct answer Per Berntsen

    Disabling the GPU will probably fix the issue.

    Go to Edit > Preferences > Performance, and uncheck Use graphics processor.

    Updating your graphics driver may allow to work with the GPU enabled.

    If you have an AMD graphics card, see LR crashes Win10 after Creators update

    For general information about GPU usage in Lightroom, see Adobe Lightroom GPU Troubleshooting and FAQ

    1 reply

    Opps missed it!
    Participant
    June 28, 2017

    This isn't answered!! My error when trying to correct title!

    Per Berntsen
    Community Expert
    Per BerntsenCommunity ExpertCorrect answer
    Community Expert
    June 28, 2017

    Disabling the GPU will probably fix the issue.

    Go to Edit > Preferences > Performance, and uncheck Use graphics processor.

    Updating your graphics driver may allow to work with the GPU enabled.

    If you have an AMD graphics card, see LR crashes Win10 after Creators update

    For general information about GPU usage in Lightroom, see Adobe Lightroom GPU Troubleshooting and FAQ

    Opps missed it!
    Participant
    June 28, 2017

    I have unchecked the graphics card and will let you know if I suffer the same issue. Thanks.