Creative não inicia

Please see here: Learn what to do if the Creative Cloud desktop app won't open or shows a spinning progress wheel. (adobe.com)

You can also try the following steps:

1. Uninstall all CC apps including preferences,  https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
2. Then uninstall the CC Desktop app, using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...
3. Clean your computer of CC files by using the Adobe CC Cleaner Tool   http://www.adobe.com/support/contact/cscleanertool.html
4. Repair all MS Visual C++ versions that can be repaired. Latest supported Visual C++ Redistributable downloads | Microsoft Learn
5. Update your MS Visual C++, if it can be updated Latest supported Visual C++ Redistributable downloads | Microsoft Learn
6. Restart your computer (don't skip this)
7. Reinstall the CC Desktop app,  https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
8. Use the desktop app to install your CC programs/trials

If you're unable to download the cc desktop app at this stage, use the link at the bottom of the page at  https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html