crop issues with latest update 10/2025

Forum|Forum|3 months ago
October 29, 2025
3 replies
131 views

Just updated my adobe software. Now when I am synching photos, even with crop turned off, it places the crop on all the photos. What a pain. Any suggestions or can they fix this?? Thank you!

Windows

L

Lews PhotosAuthor

Participant

Yes. I wrote directly to Adobe and they fixed it! I was pleasantly
surprised! I’m on windows though

*Laurie Wahlig Photography*
3417 Valley View Dr.
West Des Moines, IA 50265
515-480-8658
*www.lauriewahligphotography.com <>*
*laurie@lauriewahligphotography.com *

fabianah31127052

Participant

Thank you for your response! I might have to reach out to them.

Mine seems to happen if I have any kind of "transform" options applied.

fabianah31127052

Participant

Did you ever get this fixed, Lews Photos? Mine is doing the same thing. I am on a mac.

Srishti Bali

Community Manager

Hi @Lews Photos

Thanks for reaching out and sharing the details. Sorry to hear about the trouble with syncing crops. Could you please share a few more details to help us understand better?

When you say “crop turned off,” do you mean the Crop option is unchecked in the Sync Settings dialog?
Does this happen with all file types or only specific ones (like RAW, JPEG, or DNG)?
Could you please share some screenshots of before and after or a short video showing the issue in action?

This will help us get a clearer picture and guide you better.

Regards,

Srishti

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