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Participant
October 29, 2025
Question

crop issues with latest update 10/2025

  • October 29, 2025
  • 3 replies
  • 131 views

Just updated my adobe software. Now when I am synching photos, even with crop turned off, it places the crop on all the photos.  What a pain.  Any suggestions or can they fix this??  Thank you!

3 replies

Participant
November 15, 2025
Yes. I wrote directly to Adobe and they fixed it! I was pleasantly
surprised! I’m on windows though

*Laurie Wahlig Photography*
3417 Valley View Dr.
West Des Moines, IA 50265
515-480-8658
*www.lauriewahligphotography.com <>*
*laurie@lauriewahligphotography.com *
fabianah31127052
Participant
November 15, 2025

Thank you for your response! I might have to reach out to them. 

Mine seems to happen if I have any kind of "transform" options applied.

fabianah31127052
Participant
November 15, 2025

Did you ever get this fixed, Lews Photos? Mine is doing the same thing. I am on a mac. 

Srishti Bali
Community Manager
Community Manager
October 29, 2025

Hi @Lews Photos

 

 

Thanks for reaching out and sharing the details. Sorry to hear about the trouble with syncing crops. Could you please share a few more details to help us understand better?

  • When you say “crop turned off,” do you mean the Crop option is unchecked in the Sync Settings dialog?

  • Does this happen with all file types or only specific ones (like RAW, JPEG, or DNG)?

  • Could you please share some screenshots of before and after or a short video showing the issue in action?

 

This will help us get a clearer picture and guide you better.

 

Regards,

Srishti