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Jhofmann69
Participant
June 30, 2024
Question

Current shoot lost all rankings when Lightroom Classic shut down on its own.

  • June 30, 2024
  • 1 reply
  • 177 views

Lightroom V13.4 is spontaneously shutting down. The first few times I just reopened it and continued on my project. This last time all my work was lost! I had 735 images of the 3300 shot all ranked and edited and all 5 days of work are gone. How can I recover my work?

The only file affected was the one I had open. All others from prior shoots are intact

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1 reply

Sameer K
Community Manager
Community Manager
July 5, 2024

Hey, @Jhofmann69. Welcome to the Lightroom Classic Community. I'll help you figure this out. Where do you keep your Lightroom Catalog? Is it on the internal drive or an external drive? Please share the system info from Lightroom Help > System info > Copy & paste into a text document > upload & attach here. 

 

Lightroom may have lost track of the specific catalog you were working on. You can list all the catalogs on your computer using Windows search, type in .lrcat, and arrange the results by modified date to find the recent catalog you were working on before Lightroom crashed.

 

Let me know if this helps.

Sameer K

(Use '@mention' to tag me when you reply)