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DaMoroshka!
Known Participant
September 13, 2024
Question

Custom .dcp camera profiles are not synced to cloud

  • September 13, 2024
  • 1 reply
  • 1094 views

Lightroom Classic for Mac 13.5.1, Mac OS Sonoma 14.6.1 (all current updated versions)

This is an old bug, that was with us intermittently since Adobe first allowed syncing of custom .dcp profiles to mobile cloud. I believe it WAS FIXED some time in the past, I definitely remember my custom profiles working for some time, but as of now, in 13.5.1 - they are broken again (I think were broken since 13.3 when they changes something major in the sync engine again). 

Steps to reproduce:

1/ in LR Classic enbale cloud sync,  create a synced collection and populate it with some pics with custom camera profiles (.dcp) in Develop settings. Let the sync complete.

2/ Result: despite the sync status in Lightroom reporting "all synced", if you attempt to open this pic in Lightroom mobile on your phone, or iPad, or Mac, it will report "Missing Profile" with warning that if you continue editing the profile will be reset to Adobe defaults. 

Please fix this bug once and for all already.

I cannot attach the custom profile .dcp file to this post because the forum engine won't let me upload .dcp file (why?). 

 

This topic has been closed for replies.

1 reply

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
September 13, 2024

Custom (.dcp or .xmp) profiles do not sync from Lightroom Classic to the cloud, and never did. Install Lightroom and import such profiles in that app. Then they'll sync to the cloud and will be available too on images synced from Lightroom Classic.

 

-- Johan W. Elzenga
D
DaMoroshka!Author
Known Participant
September 14, 2024

Are you kidding me? If that is the case then why Lightroom Classic happily accepts such images for sync, without any warning that custom profiles are not supported, and finally reports that sync was successful? And why then the error message from lightroom mobile doesn't instruct the user that he needs to register his custom profiles with other Lightroom application (which he might never think of using on his desktop computer since why would he do it if he has the full blown Lightroom Classic already ?)

Still a bug in my opinion, and moved again toDiscussions section as usual - you folks at Adobe have a funny way of dealing with bugs - you just ignore them!

Da, Moroshka!
JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
September 14, 2024

I don't work for Adobe, so I am not part of "you folks at Adobe". I am a Lightroom Classic user like you, helping people like you getting answers to their questions or solutions to their problems. And I am definitely not going to start your favorite "What is the definition of a bug" debate again. 

 

-- Johan W. Elzenga
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