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D810 Tethered Capture

Forum|Forum|10 years ago
October 6, 2015
5 replies
16444 views

Could someone please help before I pull my hair out

I've never done tethered capture before but I have a shoot coming up at the end of the month when I have to shoot tethered.

I have a D810 with a 15ft Teather Pro USB 3.0 cable attached to a MacBook Pro running OS X El Capitan and Lightroom CC.

Before upgrading to Lightroom CC (today) I had LR5.7 which was supposed to support tethered capture with the D810. However, lightroom could not / would not detect the camera. I contacted Adobe who advised upgrading to LRCC as this did support tethered capture with the D810. However, Lightroom, for reasons unbeknown to me, seems to refuse to recognise the camera. I've tried any number of different methods of connecting it and turning it on but nothing seems to work.

I've seen the Adobe Troubleshooting link online for tethered capture but none of what is described works or seems relevant to my particular problem, and to be honest, it seems out of date too.

Am I just being dumb and overlooking something really simple or does tethered capture with LRCC and Nikon D810 just not work.

Any answers, including any camera settings I might be overlooking would be greatly appreciated before I end up completely bald...!!

Thanks

This topic has been closed for replies.

Correct answer Akash Sharma

Hi All,

We have just released Lightroom 6.4/2015.4 which fixes the issue of Nikon tether with Lightroom running on Mac OS 10.11.

Please refer Lightroom CC 2015.4 / 6.4 now available

Regards,

Akash

N

ntarenco

Participant

I have the same issue but never upgraded to El Capitan. I recently upgraded to LRCC by the Adobe agent recommendation but still cannot tether my Nikon D810. I've tried in both USB ports... nothing happens. Any update for all that we have this annoying issue?

Thanks!

K

kimberlyt64072052

Participant

I'm using tethered capture with Lightroom 6 (the latest update : Install Photoshop Lightroom ) connected to Nikon D810 on my Macbook Pro running Mac OS X Yosemite 10.10.5. Tethering works, but I had to remove my CF card, otherwise it doesn't work for me.

CF card can still be used for importing images into computer when D810 is connected. But, tethered capture doesn't work when my CF card is inserted

hope that works for you.

N

ntarenco

Participant

Kimberly,

I know that and that is how I am currently downloading my pictures. No, you answer doesn't help since what I need is a solution that allow me to do tethered captures. I went to the Apple store and they tried a bunch of things just to conclude that the issue is either Nikon or Adobe. Nikon sent me a new cable for free and it is still not working. It does work with my Nikon D300 though. That narrows the issue to Adobe. You guys recommended to buy Lightroom CC and said it WILL work with it. Well, I did subscribe but PL doesn't recognize my camera. What I want to know is how to make it work and what is Adobe doing to give cuatomers what you guys promised.

It is very frustrating to get the king of answer you just gave me, you didn't answer my question, didn't offer a solution and just told me something a begginer can figute by himself.

Lookin forward to listening from you.

Natalia

Sent from my iPhone

C

Carmine Picarello

Participant

Now that some time has passed, has Nikon offered up a solution to the eternal issue of being able to tether cameras such as the D810 to the latest MAC OS? It always seems like Nikon is the last to get with the program. I've always been irked that Canon freely distributes capture software with the cameras but Nikon wants you to buy theirs.

IMHO LR is far and away the best all around solution for image management and Nikon seems reluctant to admit as much. As a Nikon shooter for over thirty years, I'm very disappointed.

Remon Wanas

Participant

Hello everyone,

I do have problem to tethering using Nikon D7000 ? anyone have fix this issue

Akash SharmaCorrect answer

Legend

Hi All,

We have just released Lightroom 6.4/2015.4 which fixes the issue of Nikon tether with Lightroom running on Mac OS 10.11.

Please refer Lightroom CC 2015.4 / 6.4 now available

Regards,

Akash

N

nratt

Participant

Thank You, Thank You, Adobe!!!

marco mb

Participating Frequently

Thanks John:

I don't use time machine. I clone the OS drive and backup my files. Anyway, I wouldn't do the roll back as from what I read, I was worried that I would end up with a corrupt system and I didn't want to spend a week fixing it.

As for blaming Nikon (Hot potato), I don't know... I had a perfectly functioning system before upgrading to El Capitan. I actually bought the Nikon to do tethered work in the studio. That is 5k$ to 10k$ with lenses that becomes useless because of an upgrade.

Do you think Apple would have deprecated the Canon API for tethering? Would you still consider that the camera maker was to blame?

Thanks for your input though:

johnrellis

Legend

Do you think Apple would have deprecated the Canon API for tethering? Would you still consider that the camera maker was to blame?

I haven't been able to find out any of developer-level details about the Nikon tether SDK. It sounds like there was an OS X API that the Nikon SDK relied on. That API was likely not specific to tethering (I don't think OS X has any such APIs) but rather more generic, e.g. something to do with USB connections (just as a hypothetical example). In the past, Apple has often marked APIs as "deprecated" but then gives developers quite a while, over several releases and a year or more, a chance to replace their use of the deprecated APIs. Not knowing the particular deprecated APIs, I don't know if that happened in this instance. But it's well-known among developers for OS X that it's their responsibility to monitor for such changes, by reading the documentation and by testing on the OS X betas.

But regardless, if Nikon were serving its customers better, it would have tested the Nikon tethering SDK during the El Capitan betas and, discovering it didn't work, gotten the word out that tethering wasn't yet working. (The tethering SDK is used in its own apps, including Camera Control Pro 2, as well as in other third-party apps like LR, none of which work on El Capitan.) To get the word out, it could have published articles on its own support site, sent word to sites like dpreview.com, notified third-party licensees like Adobe, and emailed those who had registered their Nikon cameras with email addresses.

It doesn't look like Nikon did any of this prior to the release of El Capitan. The only thing I can find is a support article and some FAQs from 10/6/2015 (a week after the public release of El Capitan) saying that "We plan to examine OS X 10.11 El Capitan compatibility" between its apps and El Capitan: Mac OS X version 10.11 "El Capitan" Compatibility Announcement | Nikon Knowledgebase. These apps include Nikon's Camera Control Pro 2. I can't find anything newer on Nikon's site.

In general, Nikon doesn't have a great reputation for maintaining its software. At least two different versions of ViewNX, over a couple of years, corrupted raw images as they were transferred from the camera card, and they didn't do anything to help customers repair the issue -- it took a third-party developer, working on his own dime, to release a repair tool: Fix Corrupted Nikon NEF Images. In years past, my own experience with the Nikon drivers and Nikon Scan for the Coolscan film scanners was less than stellar.

marco mb

Participating Frequently

Hi John

Thanks for your detailed answer.

There is one detail that irks me: Why does the new "iPhoto" in El Capitan recognize my D810 (name included) and not LR. I even upgraded to LR6 thinking that my old version was the cause, although I had recently upgraded to LR5 to tether the D810.

I hope you understand that when a photographer (old school) buys a camera, he mainly looks into the quality of the lenses and sensor associated with the necessary whistles and bells. Should I be privileging firmware reactivity rather than camera qualities? I guess so!

It is also odd that this feed doesn't have more input: I seems like there are only a few D810 owners working tethered with LR5-6 and El Capitan. Odd?

Anyway thanks for walking me through the subject.

Mrinmay Majhi

Community Manager

Hi Steve,

Tethering Nikon & Leica cameras using Lightroom CC 2015/Lightroom 6 is not currently supported on El Capitan.

Please refer to the below link.

Lightroom and El Capitan | Mac OS 10.11

~Mrinmay

steve9791Author

Participant

Hi Mrinmay, thanks for your help.

marco mb

Participating Frequently

Hi Steve

I have been pulling my hair out on this one as well. I think this is a major issue knowing that I need to work tethered on certain projects. I think the problem does come from "El Capitan". The iPhoto equivalent recognizes the Nikon D810, so El Capitan "sees" the camera. We can expect Apple, Adobe and Nikon to toss around the hot potato before someone comes up with a solution. In the meantime, users cannot work.

Since "El Capitan" is responsible for the problem, Apple should do the right thing and offer a solution : A simple roll back solution to their previous OS.

In the meantime, with all my pro equipment in the studio, I have to tell my clients that the "machine" doesn't work... and it will take twice as long to do the job.

Thanks all!

Marco

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