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tonyboyle
Participant
December 5, 2017
Question

Dear Adobe, I'm sorry for giving you my money... (LR Performance)

  • December 5, 2017
  • 4 replies
  • 664 views

Dear Adobe,

I'm sorry for giving you my money giving you a false sense of security that your Lightroom product is currently in a usable state, but unfortunately you have everyone bent over while taking their money as your products are unfortunately industry standard and we are pretty much stuck with them on a commercial level.

Lightroom is currently in such a poor state that you actually make me hate a part of my job. You have made someone who LOVE's editing, actually hate and detest having to edit in your software.

My current issues

  • Painfully slow on all aspects
  • Switching between photos... painfully slow
  • Watching the UI rebuild itself everytime I switch to a new photo... painfully slow
  • Waiting for the adjustments to happen if I adjust any of the sliders in Lightroom... painfully slow
  • Importing... painfully slow
  • Exporting... painfully slow

I remember the days when LR used to be quite snappy and actually done its job. But now, you, your company, your software, is slowing my business down because you refuse to bring Lightroom into 2017. The code is dated, its old, its not for today's time or hardware. It needs rebuilding from the ground up. I'm currently being forced to disable the amount of CPU cores LR can access in order to attempt it to actually function, and while it does improve things a tiny tiny bit, its still at the point it is pretty much unusable still.

My machine was purposely built with editing and production in mind;

  • 8 core Ryzen CPU
  • AMD RX480 GPU (not the greatest but didn't anything more for editing)
  • 16gb 3200 ram
  • SSD OS drive
  • SSD program drive (Adobe/other editing apps)
  • SSD m.2 cache drive
  • SSD m.2 project drive (open jobs including LR catalogs, previews, raw files etc...)
  • Externals for archiving finished projects/jobs

Now even with this, and running/editing smart previews only (renaming raw files folder so they can't be accessed) Lightroom still runs like an absolute dinosaur and is unusable. I even use new catalogs per each job and ingest only my keeper images. Your optimisation page is pointless and does nothing and I know many other people that are in the same boat as me regarding your software and how painfully slow it is.

Out of all the things that can occur in my business, you Adobe, are by far the greatest bottleneck I have in terms of speed and workflow for running my day to day business activities.

Is there anything actually happening to bring LR into today's times and not just trying to regiggle code in the current dated dinosaur state that its in?

Regards,

A not so happy customer by the name of Tony.

This topic has been closed for replies.

4 replies

skyrunr
Inspiring
December 9, 2017

This is a HUGE issue, check out this thread.  It works for 10-15 minutes and then bogs down.  We've tried everything!

https://forums.adobe.com/thread/2396874

johnrellis
Legend
December 5, 2017

I'm currently being forced to disable the amount of CPU cores LR can access in order to attempt it to actually function, and while it does improve things a tiny tiny bit, its still at the point it is pretty much unusable still.

There's another workaround for computers with more than 4 cores that works better for at least some people: Lightroom: Slow performance on Xeon CPUs | Photoshop Family Customer Community

As previously mentioned, this is a user-to-user forum in which Adobe product developers rarely participate. If you want to influence Adobe, post in the official Adobe feedback forum: Lightroom Classic CC | Photoshop Family Customer Community . They read every post there and sometimes reply.

Community Expert
December 5, 2017

I can not comprehend that. On my machine, Intel i7 2600K with 16GB RAM, NVidia Qudro 2000K Lightroom is running runs with an acceptable speed. The operation system (Windows 10) and Lightroom is installed on a SSD, the catalog and the preview cache is on another SSD. The photos stored on an normal hard disk.

You don't have written which operating system do you use.

But have you tried to deactivate the GPU support?  Adobe Lightroom GPU Troubleshooting and FAQ

Here you'll find many informations about Lightroom and performance: https://www.lightroomqueen.com/lightroom/performance/

Do you have installed the latest version of Lightroom? Is your system up-to-date?  Do you have running programs in the background that consuming spped?

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
bucksommerkamp
Community Expert
Community Expert
December 5, 2017

Tony,

This is a user-to-user, community forum to allow users to help each other. Rhetorical questions and frustration-venting aren't going to bring much response from Adobe (although they might make you feel better).

If there's a specific "how do I" or "help me with an error" question, I'm sure one of the expert users here could try to assist.