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Inspiring
June 12, 2024
Answered

Delay using Wacom tablet vs mouse with 13.3.1 update

  • June 12, 2024
  • 1 reply
  • 364 views

After selecting the Mask icon and then selecting any of the Add New Mask options below, I get anywhere from 2 to 30-second delay before any of the tools is available. No consistent pattern on delay time either. This occurs only when using the tablet/pen; mouse is instant response. I've reset LR preferences, updated Wacom driver but nothing helps.

 

I had no issues at all before the update from 13.2 directly to 13.3.1.  Running Win 10

 

Lightroom Classic version: 13.3.1 [ 202405311538-6d7c0308 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 3.6GHz
SqLite Version: 3.36.0
CPU Utilisation: 1.0%
Power Source: Plugged In, 255% 
Built-in memory: 32570.9 MB
Dedicated GPU memory used by Lightroom: 2385.3MB / 8036.0MB (29%)
Real memory available to Lightroom: 32570.9 MB
Real memory used by Lightroom: 4549.6 MB (13.9%)
Virtual memory used by Lightroom: 7596.5 MB
GDI objects count: 852
USER objects count: 2998
Process handles count: 2890
Memory cache size: 299.4MB
Internal Camera Raw version: 16.3.1 [ 1889 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 967MB / 16285MB (5%)
Camera Raw real memory: 1216MB / 32570MB (3%)
 
Cache1: 
Final1- RAM:34.0MB, VRAM:0.0MB, F1155C85-8827-45A7-96F1-06C2B5626C17.dng
Final2- RAM:34.0MB, VRAM:0.0MB, 3D13B194-14F7-4AAD-99F6-FA192417BA70.dng
Final3- RAM:34.0MB, VRAM:0.0MB, 237D8D64-6371-4C2C-A83C-A0FE0429D0DC.dng
Final4- RAM:192.0MB, VRAM:0.0MB, DSC_0217.dng
Final5- RAM:263.0MB, VRAM:116.0MB, DSC_0218.dng
Final6- RAM:34.0MB, VRAM:0.0MB, A79BD0F9-4C8A-4923-A50C-A8A9DC4AE0BC.dng
Final7- RAM:34.0MB, VRAM:0.0MB, 7BBABB57-641E-4D43-880D-BAE9F9C49457.dng
Final8- RAM:34.0MB, VRAM:0.0MB, 3C13175A-7D3E-4019-AA47-0043CEE4C611.dng
Final9- RAM:34.0MB, VRAM:0.0MB, D6A424D8-D083-469C-A40D-FA6FD8145B52.dng
Final10- RAM:34.0MB, VRAM:0.0MB, D35F77B7-A3DA-43AA-99A2-03A923C727C4.dng
Final11- RAM:192.0MB, VRAM:0.0MB, DSC_0219.dng
NT- RAM:919.0MB, VRAM:116.0MB, Combined:1035.0MB
 
Cache2: 
m:299.4MB, n:847.6MB
 
U-main: 112.0MB
 
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1080, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3060 (32.0.15.5599)
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled
 

 

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Correct answer uncleoat

Finally solved problem by restarting the Wacom driver in their Wacom Center app. Now running their latest driver and LR 13.3.1

1 reply

uncleoatAuthor
Inspiring
June 12, 2024

Forgot to mention I've updated to the latest Nvidia Studio driver as well

 

uncleoatAuthorCorrect answer
Inspiring
June 15, 2024

Finally solved problem by restarting the Wacom driver in their Wacom Center app. Now running their latest driver and LR 13.3.1