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kevinwestby
kevinwestby
Inspiring
October 20, 2017
Answered

Delete all Data - Mobile Sync Stops Working

  • October 20, 2017
  • 1 reply
  • 911 views

I accidentally added ~50K images to one of my Lightroom Mobile collections in Lightroom Classic CC and it started syncing and killed my Mac performance.  I stopped it after realizing what I did, tried removing them from the collection, but they kept syncing.  So, I paused syncing, went in to Preferences and selected teh Delete all Data from the Lightroom CC options.....problem solved, so I thought.

I then tried restarting mobile sync, but now nothing will sync with Lightroom Classic CC.  New images are syncing between Lightroom on my iPad and iPhone and Lightroom CC....but nothing is syncing with Lightroom Classic CC now.

Any thoughts on how to resolve the issue?

This topic has been closed for replies.
Correct answer kevinwestby

Resolved by deleting Sync Data folder and restarting Lightroom (via Adobe Support directions)

1 reply

kevinwestby
kevinwestbyAuthorCorrect answer
Inspiring
October 20, 2017

Resolved by deleting Sync Data folder and restarting Lightroom (via Adobe Support directions)

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