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Participant
February 7, 2025
Answered

Denoise AI on working

  • February 7, 2025
  • 1 reply
  • 828 views

Denoise AI suddenly stopped working on my M1 Studio running OS 15.3. Strangly, it seems to run ok on my M2 MacBook Pro also runnig OS 15.3. LrC version is 14.1.1 on both. Anyone experiencing somthing similar?

 

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Correct answer johnrellis

First, restart your computer. If the problem persists, try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/


LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

1 reply

JohanElzenga
Community Expert
Community Expert
February 7, 2025

Define 'stopped working'. What happens if you try? Often it only seems that Denoise is not working, because the DNG does not appear where you would expect it. That can be caused by the sorting of the grid view, an active filter that filters out the DNG, or a smart collection that filters out the DNG. 

-- Johan W. Elzenga
Participant
February 7, 2025

Nothing happens at all when I press denoise. I expect to see the preview screen that allows me to increase or decrease the amount of denoising to apply. But this dialog just doesn't come up.

johnrellis
johnrellisCorrect answer
Legend
February 7, 2025

First, restart your computer. If the problem persists, try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/


LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.