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Participating Frequently
October 1, 2025
Question

Denoise fails with no error message

  • October 1, 2025
  • 2 replies
  • 465 views

My last post got flagged for spam so hopefully this goes through. 

 

     I am experiencing a wierd bug where whenever I try to use the denoise tool on my photos, the box gets a checkmark like it's going to process the image, but then it just quickly unchecks itself without giving me any kind of error message. I've tried eliminating all the easy fixes that I could think of. Whenever I restart lightroom, the denoise tool will make more progress but only really lasts a few more second before it stops itself without giving me an error message. I'm running the 14.5.1 version of lightroom on my sequoia 15.7.1  2020 mac book pro with well over the ram requirements. I am editing cannon raw files with no other edits made to them before attempting to denoise. I tried resetting lightrooms preferences, turning the denoise tool on and off, and even creating a new photo catalog. Nothing has fixed the issue and my workflow has been completely disrupted. I have no other image editing software downloaded and the only changes that occurred prior to the issue starting was updating my computer and lightroom. I would appreciate any help!! 

 

Thanks!

 

-Esteban

2 replies

Community Manager
October 10, 2025

Hi @Steven_Mendez0236 
Just checking in to see if you're still running into that issue. Let me know when you get a chance!
Thanks so much,
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
Ian Lyons
Community Expert
Community Expert
October 1, 2025

Please, post the LrC System Info. This can be obtained from the LrC Help > System Info menu item. Use the Copy button located at top right corner of System Info dialog, then paste into your reply.

Participating Frequently
October 1, 2025

Ok well I don't know if this is related, but when I click on System Info no dialog shows up, it's just as if I never clicked it. Other options on the help menu seem to be working though. Lightroom is breaking my brain right now.

Ian Lyons
Community Expert
Community Expert
October 1, 2025

Try again after restarting your computer and relaunching Lr Classic.