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Participant
October 19, 2026
Question

Depuis hier les modèle d'IA ne se charge plus blocage à 70%

Depuis hier les modèle IA ne charge plus

J’ai désinstallé puis re installé LRC sans succès.. En mode ADM pareil

Ci-desous le log correspondant

Que faut il faire ?

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    2 replies

    Sameer K
    Community Manager
    Community Manager
    October 22, 2026

    Hey, @Bertrand22458486rgmk. Welcome to the Lightroom Classic community. I'll help you figure this out.

    In the System info, Microsoft Basic Render Driver is the Graphics processor that Lightroom is falling back to, this isn't ideal.


    Please empty out the existing GPU logs by following these steps: 

    • The GPU info & Logs location is %APPDATA%\Adobe\CameraRaw. A shortcut to get to this folder on Windows is:

    • Press the Windows + R

    • Enter %APPDATA%\Adobe\CameraRaw

    • Rename the GPU & Logs folder in this directory by adding .old at the end. (GPU.old & Logs.old)

    • Restart Lightroom Classic, which should capture the updated driver & hardware capabilities.


    Let me know how it goes. 
    Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

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    Srishti Bali
    Community Manager
    Community Manager
    October 19, 2026

    Hi ​@Bertrand22458486rgmk 

     

    Thanks for reaching out and reporting the issue. To help us investigate this further, could you please provide the following details?

    1. Which AI feature is affected (Denoise, AI Masking, Generative Remove, or another feature)?

    2. Are you receiving any specific error messages when the AI model fails to load? If so, please share a screenshot.

    3. Could you please share the complete System Info report from Help > System Info? You can copy and paste the report here.

    4. Does the issue occur every file or some specific file?

    Additionally, please try manually resetting Lightroom preferences after backing up your existing preferences, and let us know if that helps.

    You can refer to the instructions here: Reset Lightroom preferences.

     

    Once we have these details, we can investigate further and suggest the appropriate next steps.

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    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe