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Participant
September 21, 2026
Question

Desde hace unos días mi Lightroom Classic se cierra solo

Se cierra más o menos a los 50 segundos de abrirlo. He probado las soluciones que se indican para este error en esta web de Abobe, pero sigue cerrándose. Lo he desistalado y reinstalado, pero sigue con el mismo problema.

    6 replies

    Per Berntsen
    Community Expert
    Community Expert
    October 3, 2026

    Información de procesador gráfico: 
    DirectX: Intel(R) Iris(R) Xe Graphics (31.0.101.5186)

     

    Your computer does not have a discrete GPU, only an integrated one that has no memory of its own – it uses shared system RAM.
    You have 16 GB system RAM, which is not really enough for this configuration.
    Since LrC uses the GPU heavily, you will soon run out of RAM.
    The driver for your Intel Iris Xe Graphics seems to be from June 2024, so updating it to the latest version might help a little.

    See also https://helpx.adobe.com/lightroom-classic/desktop/introduction-to-lightroom-classic/system-requirements.html

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    Participant
    October 3, 2026

    Versión de Lightroom Classic: 15.0.1 [ 202511041508-dddee541 ]
    Licencia: Creative Cloud
    Configuración de idioma: es
    Sistema operativo: Windows 11 - Home Premium Edition
    Versión: 11.0.26300
    Arquitectura de la aplicación: x64
    Arquitectura del sistema: x64
    Cantidad de procesadores lógicos: 8
    Velocidad del procesador: 2,4GHz
    Versión de SqLite: 3.36.0
    Adobe GSDK Version: ...

    Utilización de CPU: 0,0%
    Fuente de alimentación: Conectado
    Memoria incorporada: 16026,5 MB
    Memoria de GPU dedicada que utiliza Lightroom: 5,8MB / 128,0MB (4%)
    Memoria real disponible para Lightroom: 16026,5 MB
    Memoria real usada por Lightroom: 807,6 MB (5,0%)
    Memoria virtual usada por Lightroom: 1049,8 MB
    Recuento de objetos de GDI: 703
    Recuento de objetos de USUARIO: 2443
    Recuento de identificadores de procesos: 1790
    Tamaño de memoria de caché: 13,1MB
    Versión interna de Camera Raw: 18.0 [ 2389 ]
    Número máximo de subprocesos que usa Camera Raw: 5
    Optimización de SIMD de Raw de cámara: SSE2,AVX,AVX2
    Memoria virtual de Camera Raw: 5MB / 8013MB (0%)
    Memoria real de Camera Raw: 6MB / 16026MB (0%)

    Cache1: 
    NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

    Cache2: 
    m:13,1MB, n:0,0MB

    U-main: 83,0MB

    Ajustes de PPP del sistema: 120 PPP
    Composición de escritorio activada: Sí
    Tamaño de previsualización estándar: 1920 píxeles
    Pantallas: 1) 1920x1080
    Tipos de entrada: Multitoque: No, Toque integrado: No, Pluma integrada: No, Toque externo: No, Pluma externa: No, Teclado: No

    Información de procesador gráfico: 
    DirectX: Intel(R) Iris(R) Xe Graphics (31.0.101.5186)
    Estado inicial: GPU para visualización compatible de forma predeterminada con el procesamiento y la exportación de imágenes compatibles con el modo personalizado
    Preferencia del usuario: Desactivado
    Activar HDR en la Biblioteca: DESACTIVADO
    GPU para la generación de vistas previas:Desactivado (S4_0)

    Carpeta de la aplicación: C:\Program Files\Adobe\Adobe Lightroom Classic
    Ruta de la biblioteca: C:\Users\juanj\Pictures\Lightroom\Lightroom Catalog.lrcat
    Carpeta de ajustes: C:\Users\juanj\AppData\Roaming\Adobe\Lightroom

    Plugins instalados: 
    1) Adobe Stock
    2) Flickr

    Indicadores config.lua: 

    Adaptador #1: Proveedor : 8086
        Dispositivo : 9a49
        Subsistema : 87fe103c
        Revisión : 1
        Memoria de vídeo : 128
    Adaptador #2: Proveedor : 1414
        Dispositivo : 8c
        Subsistema : 0
        Revisión : 0
        Memoria de vídeo : 0
    AudioDeviceIOBlockSize: 1024
    AudioDeviceName: System Default - Headphone (Realtek(R) Audio)
    AudioDeviceNumberOfChannels: 2
    AudioDeviceSampleRate: 48000
    Build: LR5x26
    Direct2DEnabled: false
    GL_ACCUM_ALPHA_BITS: 16
    GL_ACCUM_BLUE_BITS: 16
    GL_ACCUM_GREEN_BITS: 16
    GL_ACCUM_RED_BITS: 16
    GL_ALPHA_BITS: 8
    GL_BLUE_BITS: 8
    GL_DEPTH_BITS: 24
    GL_GREEN_BITS: 8
    GL_MAX_3D_TEXTURE_SIZE: 2048
    GL_MAX_TEXTURE_SIZE: 16384
    GL_MAX_TEXTURE_UNITS: 8
    GL_MAX_VIEWPORT_DIMS: 16384,16384
    GL_RED_BITS: 8
    GL_RENDERER: Intel(R) Iris(R) Xe Graphics
    GL_SHADING_LANGUAGE_VERSION: 4.60 - Build 31.0.101.5186
    GL_STENCIL_BITS: 8
    GL_VENDOR: Intel
    GL_VERSION: 4.6.0 - Build 31.0.101.5186
    GPUDeviceEnabled: false
    OGLEnabled: true
    GL_EXTENSIONS: GL_3DFX_texture_compression_FXT1 GL_AMD_depth_clamp_separate GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_robustness_isolation GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_separate_stencil GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_polygon_offset_clamp GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_semaphore GL_EXT_semaphore_win32 GL_EXT_separate_specular_color GL_EXT_shader_framebuffer_fetch GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_compression_s3tc GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_IBM_texture_mirrored_repeat GL_INTEL_conservative_rasterization GL_INTEL_fragment_shader_ordering GL_INTEL_framebuffer_CMAA GL_INTEL_map_texture GL_INTEL_multi_rate_fragment_shader GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_shader_subgroup GL_KHR_shader_subgroup_arithmetic GL_KHR_shader_subgroup_ballot GL_KHR_shader_subgroup_basic GL_KHR_shader_subgroup_clustered GL_KHR_shader_subgroup_quad GL_KHR_shader_subgroup_shuffle GL_KHR_shader_subgroup_shuffle_relative GL_KHR_shader_subgroup_vote GL_KHR_texture_compression_astc_ldr GL_NV_blend_square GL_NV_conditional_render GL_NV_primitive_restart GL_NV_texgen_reflection GL_NV_timeline_semaphore GL_OVR_multiview GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control

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    Participant
    October 1, 2026

    Hola ​@Sameer K Disculpa, he estado fuera del país y no he podido atender a tu amable respuesta. Te adjunto fichero con la información del sistema y te confirmo que no uso varias pantallas. Igualmente, desactivé la opción de Usar procesador gráfico, pero se sigue cerrando. Un saludo.

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    Per Berntsen
    Community Expert
    Community Expert
    September 26, 2026

    It closes after roughly 50 seconds from opening it. I have tried the solutions indicated for this error on this Adobe website, but it still closes. I have uninstalled and reinstalled it, but the same problem persists.


    Please go to Help > System info in LrC, click the Copy button and paste in a new reply.

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    Gedeon3092072997kx
    Participant
    September 26, 2026

    A mi ahora se me cierra al querer exportar 

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    Sameer K
    Community Manager
    Community Manager
    September 21, 2026

    Hey, @casual_moment46d6. Welcome to the Lightroom Classic Community. I'll need more information to help you figure this out. I'll move your post to the Lightroom Classic questions section.

    I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B 

    If it crashes in the Develop module while in the Library module, please share the system info from Lightroom: Help > System info > Copy and paste into a text document > Upload and attach here.

    Are you working with multiple displays? 

    As primary steps, try this:

    Unplug additional displays & use only the default.

    Go to Lightroom > Edit > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot further: https://adobe.ly/3uYiJo4

    Let me know how it goes. 

    Thanks!
    Sameer K

    (Type '@' and type my name to mention me when you reply)

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