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Participant
February 7, 2023
Question

Develop Module Disabled

  • February 7, 2023
  • 1 reply
  • 200 views

I have been using Lightroom Classic for about 8 years and then last year I got the "Develop Module is disabled" message. My subscription is up to date. I have looked at close to a dozen (including Adobe) help sites and can't seem to find a solution. Many of the sites also have varying directions. HELP!

 

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1 reply

Sameer K
Community Manager
Community Manager
February 7, 2023

Welcome to the Lightroom Community. I'll help you figure this out.

 

The first thing you can try to update the subscription info in Lightroom Classic is to Sign out of the Creative Cloud app & sign in again. If this does not work, try this:

  • In the Creative Cloud app, press CTRL + ALT + T (Win) or CMD + OPT + T (macOS) to launch Creative Cloud Troubleshooter & select 'Close Creative Cloud and related processes' > click on Go.
  • Go to Task Manager & force stop any other Adobe-related processes & the process called 'Adobe IPC Broker' has to be closed after all the other tasks are closed.
  • Windows - Press Windows + R to open Run Dialogue > enter %TEMP% > Click on OK.



  • Delete any files or folders with 'NGL' in their names.
  • Restart the computer
  • Sign in to Creative Cloud again and let me know if the issue exists.

 

Thanks!
Sameer K