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Participant
December 10, 2024
Question

Diashow startet nicht in Lightroom Classic 14.0.1.1 unter Windows 10 22H2 (x.64)

  • December 10, 2024
  • 1 reply
  • 197 views

Beim Start des Moduls "Diashow" kommt die Meldung "Dynamic Link-Mediaserver kann nicht gestartet werden".

Betriebssystem Windows 100 22h aktuellste Version, Hauptspeicher 32 GB

Windows 10 neu installiert, Lightroom Classic mehrmals installiert, hat alles nicht geholfen.

Gemäß Analyse (Programmabbruchanalyse in Windows) muss es das Modul dvacore.dll  sein, was die Probleme verursacht.

Adobe Support konnte auch nicht helfen, ausser Versuche über Neuinstallation mit Adobe-Tools oder  Aktivierung von vorhandenen Microsoft Visual  C++ Redistributable Patches.

Hat jemand ein ähnliches Problem?

 

Das Diamodul funktioniert unter Lightroom 13 /Version HErbst 2023) und noch in der sehr alten Version 5.7.1.  D.h. die Hardware oder Windows 10 sind nicht das Problem!

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1 reply

AxelMatt
Community Expert
Community Expert
December 10, 2024

Try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If it's help see here Troubleshoot GPU issues | Lightroom Classic (adobe.com) and check the different steps.

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help we need more informations about your environment.

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI