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Known Participant
January 20, 2020
Question

Disaster, please explain!

  • January 20, 2020
  • 6 replies
  • 464 views

My hard drive failed, and my cataloges are behaving strangely.

I keep images and the LR Classic catalog on a portable 10TB, and the catalog backups on my desktop MAC. Most of my images are on a separate third drive as well.

After the hard drive failure, the backup catalogs on my desktop would not open and I got a variety of error messages; reload CC, the catalog is too new for this wesion of LR, the catalog is too old for this version, unknown error. I finally found one that would open, but the keyword and collections lists showed zero's where the number of images should be. I've regained my catalogs many times before by opening and using backup catalogs, so this is new.  

Also, while my hard drive was being expensively restored, I bought a new portable hard drive and put 1000 images on it to travel with using my MAC laptop. Created a brand new catalog, and worked on the images for awhile. Shut down the laptop, and when I opened it an hour later the error message was the catalog was 'too new to be used by this version of lightroom'. It does open on my desktop, however. How can I create and use a catalog on a laptop, and then not be able to use it on the same laptop later?

Can you explain any of this? 

 

Thanks

 

Alison Taggart-Barone

This topic has been closed for replies.

6 replies

GoldingD
Legend
January 21, 2020

Hmmmm, just what exactly is your newest version of Lightroom Classic, and newest version of Photoshop? Listed PS versions make me wonder, current version at Adobe is 21.0.2.  As stated Lightroom Classic currently at Adobe v9.1. It includes Camera RAW  v12.1. Currently available ACR is also v12.1 (12.1.0.351)

 

 

 

GoldingD
Legend
January 21, 2020

 

Adobe Creative cloud
Lightroom CC
Lightroom Classic
Lightroom Classic CC
Photoshop 2020
Photoshop CC2018
Photoshop CC2019

 

 

First off, due to extremely idiotic marketing by Adobe, Both what is now called Lightroom, and what is now called Lightroom Classic, have been given various intermixed and all confused up names.

 

What you may have once known as Adobe Photoshop Lightroom, or just Adobe Lightroom, or even just Lightroom, way back before version 6. The Lightroom us old farts are used to, has been named Lightroom, Lightroom CC, Lightroom Classic.

 

What is now called a Lightroom, the app that runs on your computer BUT stores photos in the Cloud , not your PC, k.k.a to us old farts as LR POS, was also called early on Lightroom CC. Just all missed up

 

Ok, moving on to point.

 

All those multiple Lightrooms you see, seperate your launch each one. You want to determine what ones are various versions of Lightroom Classic, and what ones are Lightroom (Cloud centric)

 

You should uninstall the old ones, winding up with just Lightroom Classic (current v9.1), and Lightroom (Cloud centric) (currently v3.1)

 

You may be able to use the Adobe Creative Cloud Desktop App for that.

 

Oh, and just keep the latest Photoshop.

 

It is Ok to have both Lightroom Classic, and Lightroom, they will not 9ntefeer with one another unless you tell them to (sync)

 

Multiple versions can cause issues with launching an older copy than what you expect. No reason to keep the older subscription versions.

 

P.S. it should not be an issue, but the Camera RAW within Lightroom Classic, and the Adobe Camera RAW plug-in that Photoshop uses, should match, otherwise when you go to edit in a Photoshop, from RAW, the ACR will pop up before you can edit in PS. As long as you update both LRC and PS, this should not be an issue.

 

 

 

 

Known Participant
January 21, 2020

thank you. You've been very helpful!

Any ideas about my other questions- the laptop on the airplane issue and the doubling of the data when I 'exported as a catalog?

dj_paige
Legend
January 20, 2020

"Catalog too new" usually indicates that during this period of time, you have multiple versions of Lightroom in use. Catalogs from an older version of Lightroom (as far as I know) can always be opened in newer versions; but not the other way around.

Known Participant
January 20, 2020

Thanks! But..... I was on an airplane when I worked on the images in the new catalog on my desktop. I closed down and watched a movie, then reopened. How could the LR versions be changed while in the air?

 

My laptop has Lightoom CC and Lightroom Classic. 

GoldingD
Legend
January 20, 2020

And a recommendation, perhaps you did that. Do not launch a catalog backup from the backup folder. Copy the backup to a location, a folder of your liking, then launch that copy. Maybe make a folder named corrupt catalog recovery, place it their, launch it. When you are happy with it, you could rename the folder, or relocate the catalog.

 

got that from: https://www.lightroomqueen.com/disaster-strikes-corrupted-catalog/#restore

 

A link you might want to view anyhow

 

Known Participant
January 20, 2020

No in fact I did not do that. Thank you. 


Known Participant
January 20, 2020

The backup opened just fine when I moved it to a new location. THANK YOU. 

GoldingD
Legend
January 20, 2020

And another inquiry. Do you perhaps have more than one copy of Lightroom Classic installed on that computer? Is an older version still installed? This is not normal, I ask this because a catalog being too new screams older version of Lightroom Classic installed.

 

Known Participant
January 20, 2020

Fantastic question!

 

In the applications window it lists:

 

Adobe Creative cloud

Lightroom CC

Lightroom Classic

Lightroom Classic CC

Photoshop 2020

Photoshop CC2018

Photoshop CC2019

 

 

Known Participant
January 20, 2020

Also as long as I have you... Another wierd thing happened a few months ago. 

External Hard drive #1 has my whole collection of images, plus the catalog. Several months ago I bought hard drive #2, and exported "as a catalog" everything from #1 to #2. 

When I did that, the amount of data almost doubled, from less than 5TB to more than 9TB. 

I decided to leave it be, and worked on #2 for three months, with #1 as my backup.

#2 failed ... and you know the rest. 

 

Why did the amount of data change? 

 

And most importantly, do you have a better workflow suggestion to insure continual current backups? 

 

Cheers!

Alison Taggart-Barone

 

check out my website: alisontaggartbarone.com

GoldingD
Legend
January 20, 2020

First up, perhaps a rehash of what you have stated, and at thee end a question, I am a bit confused

 

Some assumptions in this, please correct

 

One computer in use, it is a Apple desktop computer.

 

One internal hard drive, two external hard drives

 

Lightroom Classic catalog stored on external hard drive

 

Some photos stored on same external hard drive as catalog

 

Additional photos (most photos) stored on a second external hard drive

 

Catalog backups on internal hard drive

 

You had a hard drive failure, what hard drive? The internal one or the external one the catalog is/was on?

 

Known Participant
January 20, 2020

hello and thank you!!!

 

Mac desktop connected to CC. LR  Classic master catalog backups on desktop.

Seagate 10 TB external  hard drive with images and current master catalog, which failed and is being restored ($$$)

Seagate 10 TB external drive, three months out of date, with images and LR catalogs and backups. It works fine, but I want the three months of work -which is mostly in collections on current master catalog.

Desktop current master catalog backups won't open, or open wierdly. 

 

I was optimizing the current master catalog and preparing to copy to the second external drive when the failure occurred.