Skip to main content
F
FarnhamSam
Participant
March 11, 2018
Question

Discrepancy in number photos Synced between Mobile, Online and Classic CC Desktop

  • March 11, 2018
  • 3 replies
  • 5580 views

Hello

I am hoping someone can help me as I have tried everything I can think you. I just can not seem to make the number of photos I have synced between LR Mobile, LR Online and LR Classic CC 'balance'. Despite even knowing which Collections the numbers don't match, I can not make work out how to 'force' a sync or similar.

For example, LR Classic CC and LR Online say I have 132,314 photos synced but LR Mobile says I have 132,308. I can see the Collections that are 'short' a photo or two. For instance, they should have 1,586 photos that only have 1,585. These small discrepancies make up the 6 missing overall.

I don't seem to have any sync errors shown in LR Classic CC and there are no syncs pending. New photos and new collections get synced perfectly and as expected.I have no videos in these collections.

I just don't understand why LR Classic CC and Online are matching and mobile is not. PLEASE HELP.

Many thanks in advance.

Sam

    This topic has been closed for replies.

    3 replies

    Looty81
    Looty81
    Known Participant
    March 14, 2018

    I'd like to loop in Akash Sharma​ and Megha Rawat here to see what additional input they might be able to provide.

    Looty81
    Looty81
    Known Participant
    March 13, 2018

    Everything here continues to be very helpful. All this has stemmed another question for me. Specifically, regarding the Lr mobile catalog file that seems to get created automatically. I'm trying really hard to understand this.

    Example: I import a few hundred photos into Lr Classic over the weekend and sync the collection I place those photos in to Lr CC. As a result, we know they become available and appear in Lr CC/on my iOS mobile app. However, on my Mac, when I go to a specific photo within a collection as referenced in the import here and choose "Show In Finder", it points me to the path of this so-called Lr mobile catalog where the file exists on my drive. Why is the actual raw file placed here and not in the path of where most of my Lr Classic files exist?

    cc: Just Shoot Me​ JimHess​ Jim Wilde​

    Looty81
    Looty81
    Known Participant
    March 13, 2018

    Obviously the main concern here is files (possibly even dupe files) consuming disk space. My new computer is due to arrive this week. Though I've equipped it with a 1TB SSD, obviously I'm striving to perfect my workflow. This mobile catalog (or library file) I refer to (sorry, not in front of my personal computer right now)...does that only get created IF I install Lr CC on my computer? If so, then I'm totally fine NOT installing it. It would save me a lot of trouble. If I don't install Lr CC on my new computer, will I still be able to sync collections to Lr CC in Lr Classic? If so and when I do, but Lr CC is not installed, will that still force a Lr mobile catalog/library file to be created and place those photos in it?

    Just Shoot Me
    Just Shoot Me
    Legend
    March 12, 2018

    Try this. Open LR then open the LR Preferences. Go to the Lightroom Sync tab. Hold down either the Option or Alt key, Mac/Windows, and you should see these button near the bottom.

    Click the Rebuild Sync Data button and see if that clears it up.

      Looty81
      Looty81
      Known Participant
      March 12, 2018

      Speaking of sync, I have a question. When I sync collections in Lr Classic CC to Lr CC, does it sync just one direction? For example, after a collection is synced, if I go into that collection in Lr CC (whether it be in the desktop app, or web/mobile app) and delete a photo, does it delete that photo from my collection in just Lr CC, or will it remove that photo from the collection within the Lr Classic desktop app too? if so, I presume it removes it when it's open (or next launched)?

      Just Shoot Me
      Just Shoot Me
      Legend
      March 12, 2018

      Looty81  wrote

      Speaking of sync, I have a question. When I sync collections in Lr Classic CC to Lr CC, does it sync just one direction? For example, after a collection is synced, if I go into that collection in Lr CC (whether it be in the desktop app, or web/mobile app) and delete a photo, does it delete that photo from my collection in just Lr CC, or will it remove that photo from the collection within the Lr Classic desktop app too? if so, I presume it removes it when it's open (or next launched)?

      I'm not sure. I only use LR Classic CC and the mobile app on my phone. I rarely take pictures with my phone and even if I do I don't normally load them into LR CC mobile.

      I do upload images from my desktop to the LR Web system to share them with friends and family but that is about the extent of my use of the cloud and mobile system.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices