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Marti33793257gidy
Participant
January 6, 2024
Question

Disk error when sending photo from LRC to PS for editing

  • January 6, 2024
  • 1 reply
  • 112 views

I have updated LRC to 13.1 and my Macbook to Sonoma 14.1.1 and PS to 25.3.1

When I try to send a photo from LRC to PS for editing (Edit-Edit in-Adobe Photoshop) I get a disk error (no number)

When I use Topaz Studio for editing, Topaz makes the changes, but the Tiff file sent back to LRC is identical to the original, not showing the edits I did in Topaz.

Both of these are problems since updating LRC and PS. Before, everything worked.

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    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    January 8, 2024

    Hey, @Marti33793257gidy. I'll need more info to help you figure this out. Please share a screenshot of the error &  the system info of Lightroom Classic from Help > System info > Copy & paste into a text document > Upload and share with us here. Where are the original images stored? Internal or external drive?

     

    Try these troubleshooting steps:

    • Ensure Lightroom has all the required permissions on the macOS:https://adobe.ly/48uRct1
    • If the images are on an external drive/NAS, try importing a few images from the internal drive & check if the issue exists.


    Let me know how it goes. Thanks!
    Sameer K

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