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oscark21226705
oscark21226705
Participant
May 18, 2017
Question

Dji Mavic>RAW files dont open in LIGHTROOM

  • May 18, 2017
  • 3 replies
  • 4852 views

Hi.I bought one DJI mavic Pro drone and I want to import the pictures to lightroom.They are DNG files but I cant do it.In the import section the pictures cant be  perview and the cant be imported.They can in camera raw and photoshop cc.

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3 replies

Victoria Bampton LR Queen
Community Expert
Victoria Bampton LR QueenCommunity Expert
Community Expert
February 18, 2018

What error message do you get when trying to import? They’re DNG files so they should import without explicit support, but there are occasional reports of issues with some firmware versions.

Victoria - The Lightroom Queen
    B
    Bongobilla
    Participant
    February 18, 2018

    As soon as I choose atleast one of the DNG files, the importing process first starts as usual but does never finish until I stop manually and he will report me that there are no files found to import.

    gorge-usphoto
    gorge-usphoto
    Participant
    May 8, 2018

    Did you get this figured out? I am having the same issue.

      B
      Bongobilla
      Participant
      February 18, 2018

      I have the same issue with my Mavic Pro. My lightroom version is 5.7.1, System is Windows 10 x64.

      I don't own a creative cloud subscription for lightroom and bought this version a few years ago when you could buy it without subscription.

      The problem is that all websites i searched will tell you that you have to convert your RAW files to DNG to be accepted - but mine are already DNG and are therefore not accepted. My CR2 files from my Canon 60D work just fine.

      Just Shoot Me
      Just Shoot Me
      Legend
      February 18, 2018

      Your version of LR doesn't support the camera from that drone.

      B
      Bongobilla
      Participant
      February 18, 2018

      Does it state so somewhere? List of supported lenses for specific versions? I want to make sure, because i don't want to do the upgrade for nothing.

      JP Hess
      JP Hess
      Inspiring
      May 18, 2017

      I'm not at all familiar with that drone camera. I guess I'm kind of out of the loop with a lot of this new technology. But Camera Raw and Lightroom support the same cameras if they are at the same version levels. The camera that you mention is not on the list. Does it have another name?

      johnrellis
      johnrellis
      Legend
      May 19, 2017

      A quick Google indicates that DJI cameras record raw in DNG format, and that many use LR to process the DNGs.  That's why DJI cameras aren't listed in the supported-cameras list, whereas there many DJI lenses in the supported-lenses list that are for both raw and JPEG, including a lens for DJI Mavic Pro: Supported lenses .

      As a first troubleshooting step, do Help > System Info in LR and report the exact version of LR you're running.

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