DO NOT ENABLE generative remove tool it has corrupted preview generation, editing is impossible

Forum|Forum|1 year ago
June 13, 2024
2 replies
343 views

I have included a screenshot, this is an unedited image that was downloaded last week. Everything worked normally until I clicked to enable the generative remove tool on another file. I have restarted my computer and LR. Everytime I use LR now it rebuilds all working preview images like this. It is now impossible to complete my tasks for the day.

macOS

This topic has been closed for replies.

Ian Lyons

Community Expert

If your Mac has an AMD GPU, then it likely that you're experiencing the confirmed bug discussed in https://community.adobe.com/t5/lightroom-classic-bugs/p-gpu-develop-edit-view-amp-export-artifacts-after-14-4-1-update-amd-only-affects-cr-lrc-amp-lrd/idi-p/14563606

johnrellis

Legend

Agree with Ian -- it looks the issues others have with some AMD GPUs. Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running.

JohanElzenga

Community Expert

I find it very hard to believe that the Generative Remove tool caused this. I think this is caused by something else, and using that tool was just a coincidence. This looks like a GPU issue, so please state the exact details of your computer and the version of MacOS. You also may want to go to Preferences - Performance and switch off the use of the GPU to see if that fixes it.

-- Johan W. Elzenga

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded