"Does not work on this device" Macbook Air M1 2024

Forum|Forum|1 year ago
October 14, 2024
3 replies
464 views

I just purchased Lr+Ps and cant install them in my mac !!

I must admit that I used a non-registered Ps before, but I´ve deleted Lulu and everything to use the original

Please help, web version isnt the same.

macOS

This topic has been closed for replies.

N

nico.105mmAuthor

Participant

Just contacted the support and they solve it remotely 10/10

Smit K

Participating Frequently

@nico.105mm , could you please share the macOS version for your Mac?

Smit | Lightroom Team

N

nico.105mmAuthor

Participant

My system is 15.0.1 so it´s ok...

JohanElzenga

Community Expert

My system is 15.0.1 so it´s ok...

By @nico.105mm

Looks like you left traces of whatever you used to run that illegal version of Photoshop, and now the Lightroom Classic installer thinks you are using a different system as a result of it. It may mean you'll need to do a clean MacOS install...

-- Johan W. Elzenga

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