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nico.105mm
Participant
Oct 14, 2024 3:00 AM UTC
Question

"Does not work on this device" Macbook Air M1 2024

 

I just purchased Lr+Ps and cant install them in my mac !! 

I must admit that I used a non-registered Ps before, but I´ve deleted Lulu and everything to use the original 

 

 

Please help, web version isnt the same. 

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4 replies

nico.105mmAuthor
Participant
Oct 21, 2024 2:42 PM UTC

Just contacted the support and they solve it remotely 10/10 

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Smit K
Smit K
Participating Frequently
Oct 14, 2024 6:44 AM UTC

@nico.105mm , could you please share the macOS version for your Mac?

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Smit | Lightroom Team
nico.105mmAuthor
Participant
Oct 14, 2024 3:02 AM UTC

My system is 15.0.1 so it´s ok... 

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JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
Oct 14, 2024 11:01 AM UTC
quote

My system is 15.0.1 so it´s ok... 


By @nico.105mm

 

Looks like you left traces of whatever you used to run that illegal version of Photoshop, and now the Lightroom Classic installer thinks you are using a different system as a result of it. It may mean you'll need to do a clean MacOS install...

 

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-- Johan W. Elzenga
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