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Pere Cortes
Participant
Oct 20, 2024 10:14 AM UTC
Question

Dos cuentas

Buenos dias de nuevo.

 

Recientemente tuve problemas con mi dispositivo MAC y al reinstalar Adobe, he visto que tengo dos planes y me ha sorprendido ya que solo contrate unos de principio.

¿Me podrían aclarar como está esto y si hay un teléfono donde contactar para solucionarlo?

 

Gracias

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1 reply

dj_paige
dj_paige
Legend
Oct 20, 2024 10:28 AM UTC

We can't help with subscription problems here in this forum. YOu will have to contact Adobe directly.

 

Contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat field (lower right of screen), Typing “Agent” into the chat text field will bypass the initial chatbot.
be patient, it can take quite a while to reach a human.
If you are not able to get to the chat window, then disable your ad-blockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

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