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K
KAdams8990
Participant
January 30, 2025
Question

Downloading via card readers, only getting empty files

  • January 30, 2025
  • 2 replies
  • 309 views

I have a Canon R5 mk2 and a computer running the latest Windows 11 with Lightroom Classic ver. 14.1.1 installed. The problem I have is downloading photos via a card reader. I can down load with no problems straight from the camera into lightroom clasic via a c to c usb cable but when I try to download via the two type b readers, that I have, all that gets imported into the lightroom source toolbar is empty folders with no photos in them. Any ideas how I can resolve this?

2 replies

GoldingD
GoldingD
Legend
January 31, 2025

The card, is it a CFexpress memory card (slot 1) or a SDXC/SDHC/SD memory card (slot 2)

 

K
KAdams8990Author
Participant
January 31, 2025
Just a 3.2 gen Lexar CFexpress card reader. When swopping the USB connection for a Delkin SD card reader this works fine.
MassC
MassC
Legend
January 31, 2025

Hi @KAdams8990, 

 

Sounds like you’ve already tried multiple cables and readers. If importing directly from your camera works, the issue might be related to the card reader.
I found this discussion on the Canon forums and wonder if it’s the same issue you’re experiencing: https://adobe.ly/4hCS96U.

 

Let me know if this helps!


^CM

K
KAdams8990Author
Participant
January 31, 2025
Hi,
Thank you for the link. I shall attempt to rectify the problem next week when I have plenty of time to sort it out. I will come back to you and update with the result.
Thank you
Kevin Adams
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