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mnml.me
mnml.me
Participating Frequently
November 27, 2019
Answered

Easy way to crash Lightroom. Every. Single. Time. Just have phone connected to computer.

  • November 27, 2019
  • 2 replies
  • 382 views

Are you looking for a good way to crash Lightroom Classic 9.0 every single time, guaranteed?? Great!

I have just the solution for you.

 

  1. Connect your Android smartphone to your computer with a USB cable, preferably the factory cable that came with the phone.
  2. In your phone settings, change your USB preferences to "Use USB for: File transfer"
  3. Start Lightroom on your computer. 
  4. Sit back and watch Lightoom crash! 
  5. Cry.

 

Happens. Every. Single. Time.

How to fix it? Just disconnect your phone.

 

I'm using: Windows 10. Google Pixel 4XL. Android 10. Everything is patched with latest updates.

I've also seen it crash with a Pixel 3XL as well.

 

Clearly this is a bug with Lightroom that should be fixed. Adobe should now have about 25 logs sent to them. I can mail my pulled-out hair as well if you think it would be useful.

This topic has been closed for replies.
Correct answer Tony_See

Well this doesn't look like much fun for you. V.frustrating . . .

If you can forward your issue to the below, I believe Adobe engineers etc monitor that forum

Post to feedback.photoshop.com for:
  • Feature requests or wish to add your voice/vote to existing feature requests.
  • Demonstrable bug (repeatable with step-by-step instructions and screenshots).
  • Crash or error troubleshooting.

2 replies

ManiacJoe
ManiacJoe
Inspiring
November 28, 2019

What happens if you start Lightroom first, then attach the phone with the USB cable?

 

mnml.me
mnml.meAuthor
Participating Frequently
November 29, 2019

Same thing, Lightroom crashes.

Tony_See
Tony_SeeCorrect answer
Inspiring
November 28, 2019

Well this doesn't look like much fun for you. V.frustrating . . .

If you can forward your issue to the below, I believe Adobe engineers etc monitor that forum

Post to feedback.photoshop.com for:
  • Feature requests or wish to add your voice/vote to existing feature requests.
  • Demonstrable bug (repeatable with step-by-step instructions and screenshots).
  • Crash or error troubleshooting.
    mnml.me
    mnml.meAuthor
    Participating Frequently
    November 29, 2019

    Done. Thanks for the suggestion. Hopefully someone at Adobe sees it and gets it fixed.

     

    I tried a Live Chat with someone at Adobe, and he refused to acknowledge it was a bug with Lightroom and seemed to think it was a "System problem"  Yeah, right. As if the application crashing is the intended behavior! Give me a break!

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