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michaelp6489266
Participating Frequently
August 22, 2024
Question

Edit in Adobe Photoshop 2024 not working

  • August 22, 2024
  • 12 replies
  • 8164 views

I get the prompt that Lightroom and Photoshop are having issues connecting. I've tried resetting the preferences of Lightroom Classic and photoshop. As well I have re-installed them both through the Creative Cloud App. 

 

Still doesn't work 😞

 

Any other ideas out there?

 

Adobe Photoshop Version: 25.11.0 20240716.r.706 b326a7d x64

Lightroom Classic version: 13.5 [ 202408062022-6258095b ]
Windows 10 Pro
 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]

 
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12 replies

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A
Adobe Employee
Arjun225971752ftn
Adobe Employee
August 23, 2024

After reinstalling Photoshop 2024, do you see Photoshop 2024 listed in the drop down of Lightroom Classic Preference?

(Please check Lightroom Preferences->External Editing and check for the dropdown if Photoshop 2024 is listed there or not.) If you are not seeing Photoshop 2024 listed, please open Photoshop 2024 seperately and close it. Now recheck if your preference is showing PS 2024 and then try your workflow. 

    M
    michaelp6489266Author
    Participating Frequently
    August 25, 2024

    Thanks for the info. Unfortunately the problem persists. Photshop was listed in the preferences. 

    arjunhaarith
    Adobe Employee
    arjunhaarith
    Adobe Employee
    August 26, 2024

    @michaelp6489266 

    1) After re-installing Photoshop 2024, did you try to uninstall Photoshop Beta ? (If yes, then you may have to reinstall Photoshop 2024 again)

     

    If the issue still persists, could you please try out the below mentioned steps:

    a) Can you check if the same error is observed with Photoshop 2023 version as well? 

    b) Do you have any external hard disk connected?

    Does the issue happen with images present on local too?

     

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    August 23, 2024

    When you reinstalled them, did you install Photoshop first? That is often important in this case. It may also help if you show a screenshot, or state word by word what that 'prompt' says.

     

    -- Johan W. Elzenga
    M
    michaelp6489266Author
    Participating Frequently
    August 23, 2024

    Yes i did install Photoshop first. I also repeated the process twice to insure I got it right. 

     

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