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johnd64769290
johnd64769290
Participating Frequently
April 29, 2018
Question

Edit in Photoshop opens photoshop but not the image

  • April 29, 2018
  • 1 reply
  • 257 views

i have latest updates of Lightroom and photoshop, I’m trying to open my raw image from LR to edit in photoshop it Opens photoshop but image does not open and after several minutes LR gives a message saying Edit in photoshop could not open photoshop

what is going on it was working before the update now after clean install it still does not work

i need customer service phone number which I don’t seem to find.

Thank you

John

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    April 30, 2018

    Hi John,

    Sorry that you cannot edit in images from Lightroom to Photoshop. Which version of Lightroom and Photoshop are you using?

    We have documented an article to troubleshoot the issues that occurs while using the "Edit in" command. Please check out this documentation: 'Edit In Photoshop' command missing and let us know if the steps mentioned helps in resolving the problem?

    Thanks,

    Akash

    johnd64769290
    johnd64769290Author
    Participating Frequently
    April 30, 2018

    Hi Akash,

    I saw this page and I already have everything right in registry. I have the latest version of Photoshop and LR will check later for correct version number.

    I noticed another thing once I receive the message in LR that photoshop cannot be opened and I click OK then my image opens in Photoshop. But it takes about 3 to 5 minutes to get to that message.

    Thank you,

    John

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