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penyghent
penyghent
Participating Frequently
November 11, 2024
Question

Email not workin in LRC 14

  • November 11, 2024
  • 1 reply
  • 173 views

Using a iMac Sonoma 14.1 and Microsoft exchange with LR classic 14

Just recently the facility to email from LRC 14 has stopped, as it will not validate my account with the following settings
smpt.office365.com
587
START TTLS or SSL/TLS

i get a message about not being able to connect with the external server or not establishing a secure channel - so i cannot validate this.
I deleted the account and tried these setting for the outlook.com exchange server
outlook.office365.com
443
SSL/TLS
But when i do this it just hangs - and is greyed out, so have to click done and of course i cannot email as it is not validated.

Tried with yahoo which auto filled the required server info but get the same message - cannot connect with outgoing mail server.

Yet i can send to apple mail and re-send from this.

Any suggestions welcome

 

Thanks
P

This topic has been closed for replies.

1 reply

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
November 15, 2024

Hi there, 

 

We're sorry for the email issues you're seeing with Lightroom Classic 14.0 version. Have you tried re-configure the email account in Lightroom Classic? If not, please try that first. Also, take a look at the following conversation and try the offered suggestions: https://adobe.ly/40POUDY

 

Let us know how it goes.

 

Thanks,
Mohit

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