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J
John23024304i6sc
Participant
February 12, 2022
Question

Emailing using hotmail has stopped working

  • February 12, 2022
  • 2 replies
  • 627 views

For some reason about 3 weeks ago (maybe after an update) LR classic stopped being able to email photos using my hotmail account. My hotmail account is still active and  the  LR Email Account Manager still showed the account as validated but emails failed to send. 

I have now refreshed the Account Manager by deleting the hotmail account and re-adding it but now LR wont validate my hotmail account and the three suggested faults for this do not seem to apply. Anyone else suffering like me or have a possible solution 

This topic has been closed for replies.

2 replies

L
leep17514641
Participant
February 24, 2022

YES,Im also have the same problem AGAIN  with lightroom classsic sending emails. with hotmail account trying to reset it back..  I HAVE CHECKED AND USED  TWO EMAIL ADDRESS AND UNING two differnt devices as well. 

 

 

D
DS256
Inspiring
February 12, 2022

I've seen a number of recent complaints about LrC's email. I take it you are using an email client on your MAC. If so, check the account settings in that client. Sometimes there's a missing setting around security. Here's a link to the Hotmail server settings that may also help https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-8361e398-8af4-4e97-b147-6c6c4ac95353

J
John23024304i6scAuthor
Participant
February 15, 2022

Thanks for the advice. I have checked this but as said the correct settings were being applied as evidenced by the fact that I was able to use hotmail to send photos through LR on my Mac up until about three weeks ago. The only thing I've done to LR is update  LR a few weeks ago and up date Topaz plug-ins for Denoise and  Giga pixal.

D
DS256
Inspiring
February 15, 2022

You don't seem to be the first with this problem.

Here's a link on how to submit a bug report to Adobe.

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