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RODRIGO28074192mkzl
Participant
January 23, 2023
Question

Erro ao utilizar a máscara (assunto)

  • January 23, 2023
  • 2 replies
  • 431 views

Boa noite, quando vou fazer o mascaramento o lightroom diz que "ocorreu um erro inesperado e sua solicitação não pode ser concluída". Isso ocorre sempre quando preciso selecionar o assunto na segunda foto. Na primeira foto que eu utilizo a masrca tudo ok, porém se eu seleciono uma segunda ocorre isso. Tenho que fechar e abrir o lightroom a cada foto que eu tenho que selecionar o assunto. Alquém pode me ajudar?

 

 

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2 replies

TheDigitalDog
TheDigitalDog
Inspiring
January 24, 2023

Review your system's specs and compare them to the minimum requirements document*: https://helpx.adobe.com/lightroom-classic/system-requirements.html 

*last revised/updated at the Max 2022 release.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
johnrellis
johnrellis
Legend
January 24, 2023

Most problems with AI masking are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

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