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Participant
December 2, 2024
Question

Error 113 while installing Lightroom classic

  • December 2, 2024
  • 1 reply
  • 134 views

Hi all,

I just bought the bundle "Photo-Abo" (german site) and I am trying to install Lightroom classic. After succesful installation of the CC-Desktop the installation of Lightroom classic crushes below 10%.  I repeated several times trying out some possibilities. This is what I did until now.

- tried to install LrC as normal windows user as administrator

- tried to install LrC logged in as administrator

- both trials having the antivirus software (Avast) switched on (while watching if any app is blocked - it isn't), but also swithed off.

- internet connection is stable - 100 MB/s

- using Win 11

- I have restarted my PC for several times

- I resetted winsock

- I signed out and in for several times

- for information: Lighroom classic v 6 is installed on this PC (the version I worked until now)

 

Please help!

Thanks in advance, Hans!

 

This topic has been closed for replies.

1 reply

Rikk Flohr_Photography
Community Manager
December 2, 2024
hans_6380Author
Participant
December 2, 2024

Hi Rikk,

thanks for the quick reply. As indicated:

- I reseted the Internet options, also deleted temp. files etc.

- disabled the firewall

- tried both LAN and WiFi

Unfortunaltely it didn't help! Installation still crashes whith error 113.

 

What more can I do?

 

Rikk Flohr_Photography
Community Manager
December 2, 2024

Contacting Adobe Customer Care would be your next stop.

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html . Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

 

Rikk Flohr: Adobe Photography Org