Error 72Please help

Forum|Forum|4 years ago
March 23, 2022
3 replies
253 views

Can Anyone solve this issue i have? I Open lightroom I get an Error message stating Error 72. I can't use lightroom. Tried Uninstalling but won't even Uninstall. How doi go about rectifying this problem

Windows

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GoldingD

Legend

see:

https://helpx.adobe.com/creative-cloud/kb/Error-code-42-or-72-when-installing-or-updating-Creative-Cloud-desktop-app.html

and

https://community.adobe.com/t5/download-install-discussions/re-error-code-72/td-p/9860346

Sean McCormack

Community Expert

I don't know what error 72 is, but I do know that when Uninstall is completely stuck, I've had to use the Creative Cloud Cleaner Tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

It's a nuclear tool, and will need you to reinstall everything but it does what it says.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

dj_paige

Legend

Please give us the complete unedited word-for-word error message, leaving nothing out.

Please state clearly what software you are using. Is it Lightroom (Lr icon) or Lightroom Classic (LrC icon)? Please state clearly the version NUMBER of your software. Please state clearly the version NUMBER of your operating system.

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