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Participant
March 29, 2024
Question

ERROR AL ABRIR CATÁLOGO

  • March 29, 2024
  • 3 replies
  • 319 views

Ayuda por favor! Abrir de un modo incorrecto un archivo. Di clic en crear catálogo y como me abrió los archivos de la computadora y no me dejaba seleccionar más de uno, elegí una imagen en RAW y la abri. El programa colapsó y se ha quedado abriédolo. Me dice que el archivo está corrupto y que tomará un tiempo repararlo. Ya desinstalé varias veces tanto el LRC como el Creative Cloud. También borré el archivo del catálogo de la compuadora, pero cuando lo vuelvo a instalar, vuelve a quedarse atorado en el mismo problema. ¿Qué pódría hacer?

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3 replies

dj_paige
Legend
March 29, 2024

Are you saying you choose New Catalog, and then selected a photo? If so, that will never work. What is the exact word-for-word error message? 

Participant
April 1, 2024

Yes 😞 It says "catalog xxx is corrupt. You must wait until it is repaired". Then a message appears saying that the program is trying to open and that's it. 

 

dj_paige
Legend
April 1, 2024

Please provide the EXACT UNCHANGED WORD-FOR WORD error message, including the full file name shown in the error message, even if it is in Spanish.

kglad
Community Expert
Community Expert
March 29, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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kglad
Community Expert
Community Expert
March 29, 2024

were you using lrc when the problem occurred?

Participant
March 29, 2024

Yes! And know the app doesn´t open anymore