Skip to main content
Participant
February 26, 2023
Question

Error al abrir Lightroom

  • February 26, 2023
  • 1 reply
  • 243 views

Hola! 

Cuando abro Lightroom importo las fotos y cuando quiero editarlas, la foto es como si se dañara, en partes o en toda la fotografía cambia su color y tiene rallas.

Despues de actualizar Ge Force, pensando que podria ser la placa de video, directamente no abre el programa, y no se como solucionarlo.

Gracias!

 

This topic has been closed for replies.

1 reply

AxelMatt
Community Expert
Community Expert
February 26, 2023

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

 

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item.

There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

Do you get an error message? If yes, please post the exact message or an screenshot. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo