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Bazsl
Inspiring
December 29, 2016
Answered

Error importing PSD files "The files use an unsupported color mode."

  • December 29, 2016
  • 1 reply
  • 1074 views

I am helping a friend import several thousand old photos into LR CC 2015. Some of the PSD files generate the error "The files use an unsupported color mode.". What must we do to be able to import these PSD files? Thanks.

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    Correct answer john beardsworth

    Find the files, and see if they are duotone mode - that's a color mode that Lightroom can't handle. Converting them to RGB mode in Photoshop will get around this and allow you to import the files, but it may not be what your friend wants to do.

    1 reply

    john beardsworth
    Community Expert
    john beardsworthCommunity ExpertCorrect answer
    Community Expert
    December 29, 2016

    Find the files, and see if they are duotone mode - that's a color mode that Lightroom can't handle. Converting them to RGB mode in Photoshop will get around this and allow you to import the files, but it may not be what your friend wants to do.

    B
    BazslAuthor
    Inspiring
    December 29, 2016

    Thanks John. I'll try that.

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