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Participant
January 2, 2020
Question

Error in Catalog update for version 9.1

  • January 2, 2020
  • 1 reply
  • 554 views

After installing LR version 9.1 and updating the catalog, when I open LR an error appears with the following wording: "Cannot call C function: private_load_Utilities" and I cannot see all my pictures or do anything else. So I re-installed the previous version of LR and everything works again, but not with version 9.1. How can I fix this situation? I can't find anything on the internet. 

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1 reply

GoldingD
Legend
January 2, 2020

Straight forward google search on:

"Cannot call C function: private_load_Utilities"

results in Google thinking the following is what I want to search on:

Cannot call C function: private load Utilities

And that results  in several results, top most being:

 

https://helpx.adobe.com/lightroom-classic/kb/could-not-call-c-function.html

 

and

 

https://community.adobe.com/t5/lightroom-classic/error-box-could-not-call-c-function-private-load-agcore-tech-what-the-heck/td-p/9054279