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trevors59492957
trevors59492957
Participating Frequently
Oct 26, 2017 4:35 PM UTC
Answered

Error Message ?:0: attempt to index field 'rootFile' (a nil value)

LR Classic and Sierra 10.12.6, both with the latest updates.

I have marked several photos with a Black Flag and when I try to delete them, I get this message and cannot get any further. Anybody help out there? Thanks.

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    johnrellis
    johnrellisCorrect answer
    Legend
    Oct 26, 2017 6:23 PM UTC

    Your problem may be similar to this thread, which suggests a Mac permissions issue: Help please problem with export

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    13 replies

    belcamp george
    Known Participant
    May 20, 2022 12:33 AM UTC

    I cannot imprt files that I know are in my files. This happened all of a sudden, I go to downloads , see the file then import it. I get blank gray  previews. when I click on find in explorer I get that cannot index root file. I am not a computer expert and that means nothing. The the H is going on. I have Win 11 Pn a HP PC

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      KimberlyPek
      KimberlyPek
      Known Participant
      Dec 6, 2022 1:02 AM UTC

      Having same EXACT problem. Any REAL solutions???

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      ifeelpretty
      Participant
      Aug 26, 2018 11:56 PM UTC

      The comment posted as a solution does not work. I am having the same issue as others - I am unable to delete all of the images I've flagged for deletion. I keep getting " ?:0: attempt to index field 'rootFile' (a nil value) " error message. Come on, Adobe, this should be an easy fix on your part. I've got gigs of garbage photos I need to delete.

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      johnrellis
      johnrellis
      Legend
      Aug 27, 2018 5:58 AM UTC

      I am having the same issue as others - I am unable to delete all of the images I've flagged for deletion. I keep getting " ?:0: attempt to index field 'rootFile' (a nil value) " error message. Come on, Adobe, this should be an easy fix on your part. I've got gigs of garbage photos I need to delete.

      Please add details about your issue to the bug report in the official Adobe feedback forum: Lightroom Classic: "An internal error has occurred: ?:0: attempt to index a nil value" | Photoshop Family Customer Commu… . Be sure to copy/paste the first ten lines from the menu command Help > System Info, and click Me Too and Follow in the upper-right corner. That will make it more likely Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

      A number of people have worked around the problem by disabling plugins in File > Plug-in Manager. Logitech's LogiOptions plugin and Smugmug are two plugins that have been reported to trigger this problem. (The limited evidence suggests that it's not the plugin's fault per se but rather a bug in LR itself triggered by the plugins.)  See the bug report for details.

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      Sandy694
      Known Participant
      May 18, 2018 3:13 AM UTC

      The original problem that has been marked answered may have been answered, but that fix is NOT working for the current problem.

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      BeaglePup
      Participating Frequently
      May 18, 2018 8:47 AM UTC

      Yes, this is still happening. It seems to occur when I delete a large group go images but not when I do just a few.

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      Sandy694
      Known Participant
      May 18, 2018 1:23 PM UTC

      For me it seems like anything over 1 image deletion. I can not attribute it to any plugin. It is VERY irritating!

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      Sandy694
      Known Participant
      Apr 1, 2018 4:55 PM UTC

      Also happens on windows since the last couple updates. VERY annoying. Maybe it is the programs reaction to being renamed "classic".

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      BeaglePup
      Participating Frequently
      May 3, 2018 2:19 PM UTC

      Yes, it seems to be a newish problem but I get it when I try to delete a lot of Rejected images. Deleting them individually works.

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      martham24442131
      martham24442131
      Participant
      Mar 31, 2018 4:10 PM UTC

      I'm getting that same message now, all of a sudden, after using LR for years.

      On CC, this version is called "Lightroom Classic" but it doesn't seen nearly as nice and smooth as before.

      I know nothing about "fixing permissions," which seems to be a solution to this problem.

      Anybody home at Adobe???

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      johnrellis
      johnrellisCorrect answer
      Legend
      Oct 26, 2017 6:23 PM UTC

      Your problem may be similar to this thread, which suggests a Mac permissions issue: Help please problem with export

      Translate
      trevors59492957
      trevors59492957Author
      Participating Frequently
      Oct 26, 2017 10:08 PM UTC

      Thnk you so much. Repaired the permissions on both drives and that worked a treat. Thanks again.

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      dougr10070916
      Participant
      Feb 28, 2018 11:20 PM UTC

      Permissions are OK.  Still getting msg of An internal error has occurred.  ?" attempt to index field 'rootFile' (a nil value)

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