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Participant
August 5, 2025
Question

Eu tive que formatar o meu computador e quando abro o Lightroom, ocorre um erro e fecha automatiment

  • August 5, 2025
  • 1 reply
  • 76 views

Eu tive que formatar o meu Windows e reinstalar todo o pacote Adobe, mas quando abro o Lightroom, ocorre um erro e ele fecha o programa automaticamente. Isso se repete. Busquei ajuda, recebi uma mensgaem para apagar o ítem CURRENT da pasta do programa catalog-name.lrcat-data.

Mas não adiantou.

1 reply

Noel Orridge
Community Manager
Community Manager
August 5, 2025

Hi @Felipe Fontoura,

Thank you for reaching out! I can completely understand how frustrating it must be to reset everything, hoping it’ll resolve the issue, only to find yourself facing the same problem again. I’m here to help you get to the bottom of it.

To better understand what might be going wrong, could you please share a few more details?

  • System Configuration: If you have Photoshop installed, please go to Help > System Info, copy the contents, paste them into a text file, and attach it to your response.
  • Lightroom Classic Version: Let us know which version of Lightroom Classic you're currently using.
  • Timeline: When did you first start noticing the issue? Was it after a recent update to your OS, Adobe apps, or any hardware changes?
  • Scope of the Issue: Is this problem isolated to Lightroom, or are other Adobe apps affected as well?
  • Error Message: If you see error messages when launching Lightroom, a screenshot would be really helpful. You can share it via Google Drive, WeTransfer, or any other public file-sharing platform.

Thanks a lot! 

Noel