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Participating Frequently
March 6, 2012
Answered

Experiencing performance related issues in Lightroom 4.x

  • March 6, 2012
  • 188 replies
  • 629128 views

Anyone else notice that lightroom 4 is slow? Ligtroom 3 always ran fast on my system but Lightroom 4 seemlingly lags quite a bit.

My system is:

2.10 ghz Intel Core i3 Sandy Bridge

8 GB Ram

640 GB Hard Drive

Windows 7 Home Premium 64 Bit

Message title was edited by: Brett N

    This topic has been closed for replies.
    Correct answer Victoria Bampton LR Queen

    It's now impossible to see the wood for the trees in this whopping 43-page long thread.  Many of the original 4.0-4.2 performance issues have since been resolved, and it's impossible to figure out who is still having problems, and what they can try.

    I've started a nice clean thread to continue this discussion for 4.3 and later. http://forums.adobe.com/thread/1117506  Thanks to Bob_Peters for the suggestion.  I'm locking this one, otherwise it'll continue to get increasingly unweidly, but please feel free to continue existing discussions on the new thread.

    188 replies

    Victoria Bampton LR Queen
    Community Expert
    Community Expert
    December 18, 2012

    It's now impossible to see the wood for the trees in this whopping 43-page long thread.  Many of the original 4.0-4.2 performance issues have since been resolved, and it's impossible to figure out who is still having problems, and what they can try.

    I've started a nice clean thread to continue this discussion for 4.3 and later. http://forums.adobe.com/thread/1117506  Thanks to Bob_Peters for the suggestion.  I'm locking this one, otherwise it'll continue to get increasingly unweidly, but please feel free to continue existing discussions on the new thread.

    Victoria - The Lightroom Queen
    Participant
    December 18, 2012

    I just upgraded to Lightroom 4 last week and I am very unhappy with how slow it is running. What a pain! Should be great software but it is not :-( I waited this long for Lightroom 4 thinking the problem would have been solved, I was wrong! Lightroom 4 is annoying!

    Participant
    December 14, 2012

    I have a new build that LR is struggling on...

    My system:

    Intel i7-3930K - a 6 core 3.2 GHZ CPU

    32 GB RAM

    2 GB NVidia video card

    240GB Intel SSD

    2 X 3TB WD RED drives mirrored

    This machine gets a 7.6 on the Windows Experience Index.

    Some things I've noticed - When generating previews, LR seems to barely use the CPU.  When bringing up lightroom, it takes 10-20 seconds to display images on the screen.  When clicking on a new image, it shows "Loading" for 8-12 seconds.  And it seems to not keep the previews.  If I stop/start lightroom, the behavior repeats.

    I have the Cache and catalogs on the mirrored drives, but the Cache directory is empty anyway and nothing is being put into it.

    If I'm sluggishly going through photos, the CPU will stay very low, then all of a sudden all CPU's will spike and start doing stuff, and going through photos goes faster.

    I'm going to try removing all the .LRData files tonight...

    Inspiring
    December 14, 2012

    From: "Shizam1

    Some things I've noticed - When generating previews, LR seems to barely

    use the CPU. When bringing up lightroom, it takes 10-20 seconds to

    display images on the screen. When clicking on a new image, it shows

    "Loading" for 8-12 seconds. And it seems to not keep the previews. If I

    stop/start lightroom, the behavior repeats.> I'm going to try removing all

    the .LRData files tonight...

    I have the Cache and catalogs on the mirrored drives, but the Cache

    directory is empty anyway and nothing is being put into it.

    Yes, delete the previews folder including the previews, previews.db and

    rootpixels.db, clear the acr cache, and then rebuild fresh previews. I have

    more or less the same setup, and mine runs fine with 4.3, so there is

    something wrong in your system. I note you say nothing is being put into

    your acr cache. Delete the existing folder and create a new cache folder

    from within LR (Edit/Prefs/FileHandling) or let it use its default cache

    folder in your system drive.

    Bob Frost

    Community Expert
    December 14, 2012

    Next to Bob's advice make sure you check the permissions on all those

    folders whether the user you run Lightroom as has write access to them.

    Also be careful with antivirus software.

    Participating Frequently
    December 6, 2012

    I have been very sceptic about LR 4. I tried 4.0 and it was sluggish. I partially blamed my old machine (1) and thought, oh well, no more new LRs for me. Today I tried LR 4.2 (because I was too lazy to get RC 4.3) just to see how slow it is. To my surprise it was usable. Very close to 3.6, which I have mainly been using.

    I tried LR 4.2 with only fairly small amount of pictures, so I have to continue testing it. Also, I did very basic editing, without any localized adjustments. But I think I will try to use it with the next patch of images I process. Anyway, this was psotivie surprise to me.

    (1) Macbook4,1. Core 2 duo 2,4 GHz, 4GB RAM. OS X 1.6.8. Images were from Nikon D700.

    JP Hess
    Inspiring
    December 6, 2012

    Here is what I don't understand about this whole performance issue.  I have used Lightroom on four different computers, two of them were 32 bit and two of them are 64 bit.  I will admit that performance was a little sluggish on the 32 bit computers, but it wasn't really intolerable.  All of the computers have been pretty much what you would call "plain vanilla" computers; no high-end graphics cards, no SSD drives, all just basically off the shelf computers.  My new Windows 7 64 bit computer is just using integrated video, 8 GB Ram, but other than that there is really nothing out of the ordinary (if you can call that out of the ordinary).  This new computer has no problems whatsoever with Lightroom.  New images are downloaded and previews are built so quickly that I hardly even see the progress bar.  I keep expecting to encounter the problems a lot of others seem to be having, but I just haven't seen it.

    Participating Frequently
    December 6, 2012

    Jim, *most* performance issues are not related to speed of import or preview build time during that import.  They occur during subsequent editing..in Lib or Dev tabs with Exp, Lum, spot healing, image redraw when scrolling, etc.  They also occur during image re-draws after scrolling or zooming.  I think its an over simplification that you can draw any conclusions from simply comparing 32 vs 64bit systems.... This can easily get lost on anyone joining this monsterous thread...Its been noted many times.

    Pete.Green
    Community Manager
    Community Manager
    December 5, 2012

    Hi all,

    We have put together a technote containing several less traditional suggestions for optimizing Lightroom's performance that we hope will help.

    http://adobe.ly/LRPerformHints

    Let us know which of these suggestions are helpful to you. Thanks everyone!

    Inspiring
    December 5, 2012

    How about starting a new thread with this as the lead article?  Your comments are going to get lost in this monster.

    Participant
    November 14, 2012

    I've read page after page of suggestions on how to improve performance, and I've noted a number of things to try. I am working on a client's machine and so can't provide immediate feedback.

    I have not seen any mention of my client's problem, but then again, I haven't read every page of responses here - the backbiting is just way too vicious - and my eyes are getting tired.  So here is a quick summary of my client's issue and I hope someone can suggest some reasonable solutions:

    ---

    When typing in a dialog or other text field within the program, LR often suffers from some sort of "outage" as it "goes to sleep" for 15 to 20 seconds. Sometimes, Windows 7 even displays the partly opaque "white screen", which generally indicates the system is trying to cope with demands on the system.

    During the outage, the system continues to capture keystrokes as evidenced when it comes back to life - all keystrokes captured during the outage are subsequently shown in the text field.

    Original observations led me to conclude that something like Windows Indexing might be playing a part - the behaviour very much looks as though the system is struggling to index something or struggling to search an index of something, perhaps a repository of auto-name-completion information. It's difficult to explain.

    In order to eliminate some of the typical Windows irritations, a number of configuration changes have been made, but none have made a difference.

    ----

    I don't know if this is even remotely related to the issues that other folks have talked about in this thread.  Frankly, there are dozens of responses that seem to have nothing to do with LightRoom issues and more to do with finger pointing.  There *was* a post that suggested there is a more "official" Adobe thread as opposed to this "User to User" thread, but my eyes are practically bleeding from trying to sift through some of the nonsense here.

    If someone could direct me to that thread, or if someone could provide a direct and helpful answer, I would be grateful.

    Dale

    Known Participant
    November 14, 2012

    I assume this text entry you are talking about is when entering a keyword?

    I too suffer a similar delay (and probably about the same 10-15 seconds). It happens to me during the Import Dialog where I type in the keywords for the entire import.  It is so bad that I hardly use this feature any more so I just haven't said anything about it.  I believe it started with 4.2RC.  I don't think it existed in 4.1 or any prior release.

    One thing I should point out, I have well over 400,000 images in my catalog.  There are, of course, new ones since LR 4.x came out, but not so many as to explain such a drastic slow down. 


    The rest of LR 4.2 (final release) and LR 4.3RC is functioning quite well for me.  So by avoiding the keywords I'm generally failry happy with LR's performance at this point.

    Participant
    November 15, 2012

    Hi thanks, yes this is text entry via the keyboard and what I viewed I beleive was a keyword field.

    Having related to my client, some of the issues reported in this forum, she noted that she is also having many of the same problems, so it appears it is not strictly related to text dialogs etc.

    I appreciate hearing from someone who is experiencing the same issues as she is.  She has already all but made up her mind that she will be rolling back to LR3. The impact on her work flow and her ability to respond quickly to *her* clients has been too much for her to deal with.  She is quite disappointed having spent money specifically for a new computer and the new software.

    However, she will be heartened to know she is not the only person suffering the same issues.

    Thank you once again for your response!

    areohbee
    Legend
    November 9, 2012

    Lr4.3RC any better?

    PS - Has anybody in New Jersey or Portland taken trshaner or Brett N up on their offers?

    Participating Frequently
    November 9, 2012

    Rob Cole wrote:

    Lr4.3RC any better?

    I doubt it but you never know. It worries me that "performance issues" aren't even mentioned in the list of bug fixes.

    Participating Frequently
    November 9, 2012

    Well...for me it is better. NOT the best thing since sliced bread...but definitley noticable. It's now what I would consider "not irritating-usable." Which is to say that the lag on the sliders is just about gone under most circumstances, and the time between switching images is fast enough where I don't get irritated..(2 seconds) and when applying presets they take effect in a reasonable length of time (3 seconds).

    No...it's not optimum...I'd like it to be better but clearly they've done SOMETHING to enhance it a bit.

    I have been been VERY vocal about my displeasure of the poor performance of LR4 and now I'd like to be just as clear that they seem to be taking steps to improve it.

    Participating Frequently
    October 7, 2012

    I've finally solved the Lightroom 4 develop module speed issues! The answer was right under my nose all along.. spend thousands of dollars!! I can't believe I didn't think of that earlier. It now runs great with the following:

    - Intel Core i7 3930K 6-core sandy bridge CPU on the new LGA2011 fitting, with a basic overclock to 4.2ghz

    - Antec Kuhler 920 liquid cpu cooler

    - Rampage IV extreme motherboard, featuring lga2011 fitting and 8 slots for ram

    - 32gb of ram

    - AMD Radeon HD 6950 gpu, which allows me to connect my 4 monitors simultaneously

    - One OCZ Vertex 4 SSD drive with windows 7 64-bit installed on it

    - One OCZ Vertex 4 SSD drive with my catalog on it

    Remember, AHCI or RAID mode must be configured in bios before you install windows to take advantage of the 6gb/s SSD drive connectors!

    Participant
    October 8, 2012

    Hey all, Mike here. New to the forum, and recently became aware of LR4 performance issues only by reading about them.

    I downloaded LR4 trial from adobe a couple weeks ago onto my aging Intel Core2 Quad Q6700 at 2.66 GHz. It's Win 7 with 4 gig RAM, onboard Intel Q35 graphics chipset, and running 32-bit.

    I hate to say it, but it's running flawlessly so far, and the sliders work in real-time with no lag. I exported 200 NEF files to JPG in about 13-14 minutes last night after applying user presets to them.

    Now the reason for this is NOT to brag. I have read on some other forums that there are other "old" dual and quad core intel boxes that run this software fine. I don't know why, and I don't know if it's all of them. I read somewhere else that one person identified it as anything other than ATI graphics cards that are slowing it - but I don't think that's the case.

    Why am I saying all this? Because I actually cancelled an order for an iMac after reading about all these performance issues. Yes, I was excited to to have a new 27" i5, but now it's not going to happen. I'll buy another drive for my existing system and likely purchase LR4 to continue using it on a 3 or 4 year old system.

    I *want* Adobe to fix it because I'd love to be able to justify the new iMac. And since I've experienced LR4.1 without any issues, I know it's possible. There has to be a common component (hardware) for why so many are having this problem.  (IMHO)

    quenton8
    Inspiring
    October 24, 2012

    Time for me to chime in...Dennis, this forum's thread is entitled "Experiencing performance issues in LR 4.x" not "LR works for me" thus the thread is intended to 1)report; 2) inform; 3)drive dialog to improve.  If you dont have a prob with LR congratulations...go somewhere else.  If you do, and you have any energy left, keep reporting and don't forget to also post in the forum that Adobe 'officially' looks at too...this forum is user to user.


    andreas603 wrote:

    Time for me to chime in...Dennis, this forum's thread is entitled "Experiencing performance issues in LR 4.x" not "LR works for me" thus the thread is intended to 1)report; 2) inform; 3)drive dialog to improve.  If you dont have a prob with LR congratulations...go somewhere else.  If you do, and you have any energy left, keep reporting and don't forget to also post in the forum that Adobe 'officially' looks at too...this forum is user to user.

    Presumably not having a problem might allow me to have something constructive to say.  I have pointed out where, being in the S/W and Systems industry, I have seen similar kinds of problems and what kinds of solutions there were.

    I have also suggested that people pull all their USB (and any other) peripherals that are not 100% necessary to testing LR performance.  It may be that the poster I was responding to HAD done that, but I have had a number of people here and on other forums state that "they aren't going to do that kind of thing" -- well its what we have to do sometimes to resolve similar problems.  You have to figure out WHAT before you can "fix" it.

    I have tried repeatedly to make constructive suggestions.    I would LOVE to go to someones home or business who has such a problem and work at it with them.   Just because I don't have the problem doesn't mean I am not sympathetic -- what I do NOT sympathize with is statements that LR itself is at fault when most people do NOT have a problem.  And yes, most people do not -- if they did, forums like Nikoneans, and NAAP would be screaming and they are not, just a few mumbles from a small number.

    rmherzog
    Participant
    September 22, 2012

    LR4.0 and 4.1 is very, very slow. I can't believe that Adobe has done nothing to improve the speed issues since the release of LR4 and LR4.1


    I think Adobe is feeling that all that pros that use LR, will go away and use some other program, perhaps Capture One from Phase One, I'm going to try it. LR 4.1 is slowing us (professionals) down to a crawl with production. It is no longer an application that can be used in a professional production workflow. It is at best, an application for the joe consumer that shoots jpegs, not RAW.


    I'm using a new MacPro with these specs.

     

    processor 2 x 2.66 GHZ 6-core Intel Xeon = 12 cores

    memory 48GB 1333MHz DDR3

    graphics ATI Radeon HD 5870 1024MB

    startup drive is a 2TB 7200rpm with 1.65TB of free space

    areohbee
    Legend
    September 22, 2012

    I think it would help to quantify.

    For people who have fairly normal performance (but its still slow), it may help to use

    EditInLightroom if you have bunches of very hi-rez files to process. How well will it work for people who've abnormal performance? - dunno.

    ~R.

    Participant
    September 21, 2012

    I have Windows 7 64 bit and 8GB RAM - and LR4 is slow. LR3 was great on this system, and if I change the process version back to 2010, it's fast, but obviously that defeats the whole purpose of upgrading to LR4. Brushes and spot healing tool are almost unusable for me.