Export Error: "File cannot be found"

Forum|Forum|3 years ago
April 19, 2022
4 replies
558 views

Hi,

My MacBook Pro (16 inch, 2019) automatically upgraded to Monterey Version 12.3.1 overnight.

It's been running the previous version of Monterey with no errors. This morning when I have tried to export some images out of Lightroom Classic 11.3 release (Camera Raw 14.3) I repeatedly get an error message saying that the export cannot be done as "The files cannot be found". I've tried it with multiple different images - from different shoots throughout the years, and I keep getting the same error message. And I can't export anything....

I've got clients waiting on their photos so I'm super-stressed! I can see the orignal and the edited files in Finder, but nope, LR says no.

HELP! 🙏

(And thank you in advance to anyone who responds to this!)

macOS

This topic has been closed for replies.

sumeetch

Adobe Employee

The file and folder permissions for Lightroom Classic might have become corrupted or changed. The fix is to go to the Mac 'System Preferences\Security & Privacy' and under the 'Privacy' tab find 'Files and Folders' in the scroll menu. Then check that 'Adobe Lightroom Classic' has access to the necessary and appropriate folders; Removable Volumes, Downloads Folder, Documents Folder and Desktop Folder.

Thanks !

Regards, Sumeet

S

Solomon239676528h3c

Participant

Does it give you an option to locate the file when the error pops up. I
simply located the file through the prompt and it resumed working.