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davidvw1044
davidvw1044
Participant
July 7, 2025
Answered

"export with Zerene preset" problem

  • July 7, 2025
  • 1 reply
  • 188 views
Hi,
 
When attempting to export files from LR classic (which I have done successfully for a long time), I'm now getting an error message: "Unable to export.  Failed to open Zerene Stacker, error code+ 512".  I have a Mac Studio M1 Max running Sequoia 15.5.
 
When restarting LR and Zerene  and  restarting the machine didn't fix the problem, I have taken the following steps:  re-downloaded and reinstalled the latest Mac Silicon version of Zerene, uninstalled and reinstalled the latest version of LR classic.
 
Then opened Zerene, then options-plugins--LR.  Then "create plugin in the standard location".
 
No luck.   
 
This problem seems related to a problem that was causing my internal hard drive to fill up:  the exported files didn't leave Application Support after they were sent to Zerene.  Apple Support told me to go to the LR folder inside of the Adobe folder in Application Support and delete the exported image files that had accumulated there.  This solution seemed to work until now (even though the exported files would have to be manually deleted every few exported stacks.  (most of my stacks are large--as many as 125 images from a Fuji gfx 100s, whose files are about 250mb, and so it doesn't take long to clog up my internal drive.). My LR catalog is stored on an external drive, along with all my image files.
 
Suggestions?  I've tried everything I can think of without success.
 
Thanks,
David Ward
Correct answer S_Gans

Hi. Did you recently update your Photoshop app? If so, it's likely that Zerene hasn't yet updated their plugin to work with the new version. I've seen that happen over time, with many plugins. I looked at Zerene's website, and tried to find a date of their last update, and was unsuccessful. 
I'm glad Adobe support was able to help you with the fill up of your internal drive issue - but then again, that one also seems to be a problem withing Zerene, and less so about Photoshop itself.
I highly recommend getting in touch with the developer of Zerene. He did seem to have a number of contact links on his site. Hopefully, he has something in the works already...

 

1 reply

S_Gans
Community Expert
S_GansCommunity ExpertCorrect answer
Community Expert
July 7, 2025

Hi. Did you recently update your Photoshop app? If so, it's likely that Zerene hasn't yet updated their plugin to work with the new version. I've seen that happen over time, with many plugins. I looked at Zerene's website, and tried to find a date of their last update, and was unsuccessful. 
I'm glad Adobe support was able to help you with the fill up of your internal drive issue - but then again, that one also seems to be a problem withing Zerene, and less so about Photoshop itself.
I highly recommend getting in touch with the developer of Zerene. He did seem to have a number of contact links on his site. Hopefully, he has something in the works already...

 

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