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kristinak63635969
Known Participant
November 8, 2023
Question

Exported images appear blank/black

  • November 8, 2023
  • 2 replies
  • 208 views

I believe I deleted files associated with my LR Classic when I was attempting to clean out some space in my laptop storage and now when I export images from LR they are saved blank/black. Should I uninstall LR and reinstall? Will I lose information?  Sorry, dumb with tech stuff.

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2 replies

Rikk Flohr_Photography
Community Manager
November 8, 2023
dj_paige
Legend
November 8, 2023

What files did you clean out? Photo files? Preview Files? Non-Lightroom files? Please tell us.

 

Also, when you look in LrC, are there question mark icons on the folders in the Folder panel? Are the exclamation point icons on the photos? Are you using smart previews?

kristinak63635969
Known Participant
November 8, 2023

Honestly, I'm not sure what all I deleted, ugh.  No, there are not any question marks or exclamation icons on the photos in LR. They are all totally visible in there and I'm still able to edit and use LR per usual.  It's just when I export images that I uploaded recently that they export as blank/black images.  

dj_paige
Legend
November 8, 2023

Can you show us a screen capture of the image as it appears in LrC Library Module grid, and another screen capture of the same image when exported? Please use the "Insert Photos" icon to include screen captures in your reply. 

 

Do NOT attach files.